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Guideline for Mobile Financial Services

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Guideline for Mobile Financial Services
Bangladesh Bank
(Central Bank of Bangladesh)

Head Office
Motijheel, Dhaka-1000 Bangladesh
DCMPS (PSD) Circular Letter no.11

Department of Currency Management and Payment Systems (Payment Systems Division)

Date:20 /12/2011

Managing Directors/ Chief Executive Officers All Commercial Banks

Dear Sirs,
Amendment of Guidelines on Mobile Financial Services for the Banks.

Attention is drawn to DCMPS Circular No-08 dated September 22, 2011 on the captioned subject. This is to inform you that some amendments are made in the mentioned guidelines. All scheduled banks of the country are now advised to download the amended guidelines from the website of Bangladesh Bank. The address of the website is: www.bb.org.bd

Please acknowledge receipt.

Yours faithfully -sd/( A.K.M Fazlur Rahman ) Deputy General Manager
Phone: 7123443

Guidelines on Mobile Financial Services (MFS) for the Banks 1.0 Introduction The banking industry of Bangladesh has shown tremendous growth in volume and complexity over the recent years. Despite making significant improvements in all the areas relating to financial viability, profitability, innovation and competitiveness, there are concerns that banks have not been able to include vast segment of the population, especially the underprivileged sections and rural people into the fold of basic banking services. On the other hand, rapid growth of mobile phone users and wider range of the coverage of Mobile Network Operators (MNOs) has made their delivery channel an important tool‐of‐the‐trade for extending banking services to the unbanked/banked population. In order to ensure the access of unbanked people by taking advantage of countrywide mobile network coverage, Bangladesh Bank has brought out these operating guidelines for adoption by the commercial banks of Bangladesh. 2.0 Issuance Bangladesh Bank is issuing this guidelines as per the Article

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