Group Process Paper

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Pankaj Garg
Date: 04/17/2006
ORG 530 (online)

Group Process paper
Our group is a 5-member team whose goal was to finish the assignment on time. We were committed to working together to be successful because our class experience and grade was related to successfully completing this assignment. Our team worked together collaboratively to analyze the issue and to plan for an organized presentation. When we began our meeting, we knew that we wanted our end-results to be some sort of solution and action plan for the assignment given. All of our members were competent and each contributed valuable input to the discussion. Our assignment was to find out why the iMeeting portal's reception and use was met with mediocre results by NTCNA users. The external recognition we were attempting to achieve was the acceptance and approval of the WIN group and president of NTCNA (Nissan Technical Center North America). At different times during our meeting, each team member exhibited good leadership. Overall, our group fits the description of a winning team.

Throughout the semester, it was very hard to get group members together to meet at certain time. Everyone had different priorities and commitments. Our communication, via email, was a very important aspect of the whole project. Since it was an online class; I was glad we will have at least our Tuesday evenings open so we could meet on Tuesdays. However, being an online class, some of us had to travel each Tuesday. It is easier to meet in class with the group because professors usually give sometime at the end of the class to meet with the groups. In my other two classes at campus, I have discussed project with my group during breaks and after class.

Luke works in NTCNA and the company has recently deployed iMeeting intranet portal. The use of the portal by users was minimal. This was certainly a good project for us. We wanted to find out why users didn't find the tool useful. Interviewing users was out of...
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