Work groups are a common arrangement within today’s business organizations. Work is being restructured around groups of all kinds and in all sizes of organizations. Managers need an understanding of group behavior and the concept of teams in order to appreciate what groups can and cannot do within organizations and how groups function. Any one member in group can influence the behavior of the individuals in the group and teamwork. We will examine some basic characteristics of groups including the types of work groups, the development of informal groups, and the manner in which groups operate. UNDERSTANDING GROUP BEHAVIOR
Groups exhibit different behavior—more than just the sum total of each group member’s individual behavior. In this section, we’re going to look at various aspects of group behavior. What is a Group?
A group is defined as two or more interacting and interdependent individuals who come together to achieve particular objectives. 1. Groups differ from mere aggregates of individual because the latter have no interdependence, interaction, or common goal. 2. Groups differ from organizations because the latter involve systematic efforts and are engaged in the production of goods and services. 3. Teamwork occurs when groups are able to work efficiently and effectively together to achieve organizational goals. There are a number of types of work groups
1. A formal group is a group officially planned and created by an organization for a specific purpose. a. A command or functional group is a formal group consisting of a manager and all the subordinates who report to that manager. 1) Each identifiable work group consisting of manager and subordinates is a command group. 2) A linking is an individual who provides a means of coordination between command groups at two different levels by fulfilling a supervisory role in the lower-level group and a subordinate role in the higher-level group. 2. Informal groups are natural social formations that appear in the...
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