The Green Mountain Resort represents a new style activity location that has the potential to grow over the years, but has challenges, due to its location, in retaining quality staff. New staff that are ambitious, motivated and good workers use Green Mountain Resort as a stepping stone to better things, leaving after they have become trained. The resort management, in trying to improve the resort, faces a retention issue and is not able to attract the quality of staff they would like. After embracing the turnover, it may be a good that the management team accepts that they can attract good quality workers and utilize them while they remain at Green Mountain Resort before they move on.
Gunter was an owner and the resort manager who had been there from the start and became an owner after the resort was put up for sale. Gunter was facing unintended change and could not control the best people leaving the resort and only leaving poor quality staff. There were external factors that Gunter could not control; there were resorts outside Green Mountain Resort that had more prospects for the ambitious staff that were leaving, therefore, he could not control their exit. These external factors were in effect, forced on Gunter, and he had to embrace what was happening and come up with a plan to fix these retention issues. Initially, Gunter took charge, made a decision to seek help from a consultant who had worked on the building project, supplying some advice to the matter that Gunter needed resolving. Gunter was performing a directorship managerial role in wanting to fix the problem, but by making that decision as a manager ‘change is a strategic choice that managers make and survival and general well-being of the organization depends on them’ (Palmer, Dunford, & Akin, 2009, pg. 27).
After working with the consultant, and initially being in control, Gunter moved over to more of a shaping role, being a participative manager... [continues]
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(2011, 12). Green Valley Resort. StudyMode.com. Retrieved 12, 2011, from http://www.studymode.com/essays/Green-Valley-Resort-873144.html
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"Green Valley Resort." StudyMode.com. 12, 2011. Accessed 12, 2011. http://www.studymode.com/essays/Green-Valley-Resort-873144.html.