Identify and describe your organisation’s guidelines relevant to your work.
In my organisation, as soon as I get to work I have to go to my desk, log in and then open Microsoft outlook. I then check for any new emails and for any reminders, I then check my to do list and attend to any urgent/important tasks. Once I have completed that I check the phone system to see if anybody has left a voicemail while out of work hours, if they I have I take down their details and then log it into an out of hours schedule which I update. Once I do all of that I get on with my routine tasks such as filing.
Identify and describe your organisation’s procedures relevant to your work
These are the procedures which I have to follow:
I have to check my emails, this is so I can check for any new emails which may include important tasks to complete. I have to make sure that every document which I produce is produced with a house style, this because it’ll make everything look professional.
Identify and describe your organisation’s codes of practice relevant to your work
In my workplace the codes of practice which I use include:
Confidentiality: this is where we are told not to give out any private information about my colleagues or clients. This comes under the data protection act. Health and safety: when I joined my company, I was shown the fire exits and the protocols in case there is a fire. I was also told not to block any fire exits or to leave any of the fire doors open.
Explain the purpose of planning work, and being accountable to others for own work
Planning your work is important as it allows you to complete your entire tasks efficiently. The best way I plan my work in my organisation, is by creating a to do list and prioritising the tasks. This means that I put my tasks into one of three categories, urgent, important and routine. Urgent is of the highest priority and important is medium and routine is low in importance. Having a to do list, allows me to be accountable to my work.
Explain the purpose and benefits of agreeing realistic targets for work
The purpose for agreeing realistic targets for work is to keep everyone on task and focused on accomplishing a target that is obtainable, not out of reach. This way, everyone can contribute effectively and reach targets efficiently instead of struggling to achieve the impossible. The benefits include fast and reliable compliance and completion of tasks at hand.
Explain how to agree realistic targets
The most common way of setting realistic targets is to be SMART:
Describe ways of planning work to meet agreed deadlines
The first thing to do is to prioritize your work. That is, place the most important job at the top; the least, at the bottom. When judging priorities, you need to do several things: You need to determine what is required. This is the number of jobs that need to be done. Then you need to figure out what is required. You need to ask yourself "What must I do that nobody can or should do for me?" If you're doing something that's not necessary, eliminate it. If you're doing something that's necessary but is not required of you personally, you need to delegate it. Lastly if someone can do a certain job better than anyone else, delegate the job to that person.
Explain the purpose of keeping other people informed about progress
The purpose of keeping other people informed about the progress is so other people can help you when you are stuck and it doesn't waste time. It also means you can work as a team together to get the task finished. Another purpose is that they could give you tips and say how you could improve your work. It also means that the task will reach its deadline as the task will be finished quicker.
Explain the purpose and benefits of letting other people know work plans which need to be...