Summary, Conclusions and Recommendations
This Chapter presents the summary, findings, conclusions arrived together with the recommendations made because of the study. This study is conducted during the Second Semester of the school year 2012-2013. The respondents of the study were the commuters of the MRTC. The Descriptive Method was used because of its simplicity in gathering, analyzing, tabulating and interpreting data. The survey questionnaires were the fundamental instruments used in collecting reliable data. To ensure impartiality on presentation, analysis, and interpretation of data, the researchers used the following statistical tools, Frequency, Distribution, Percentage. Statement of the Problem:
This study aims to know the “Level of Satisfaction of Commuters on the Safety Practices of Metro Rail Transit Corporation (MRTC)”
Specifically the study would like to answer the following sub- problems: 1. How do the respondents assess their Level of Satisfaction on the Safety Practices of Metro Rail Transit Corporation (MRTC) in terms of the following aspects: 2.1. Boarding and Alighting
2.2. Warning Signal upon entering the train
2.3. Use of Elevator
2.4. Use of Escalator
2.5. Emergency Situation/s inside the train
2. Is there a significant difference on the assessment of the respondents on their Level of Satisfaction on the Safety Practices of Metro Rail Transit Corporation (MRTC) when they are grouped according to their profile?
In accordance with the data gathered by the researchers, summary of findings were stated.
1. Profile of the Respondents
From the 100 respondents, 51% of them were Male. Furthermore, 43% of the respondents have an age of sixteen to twenty-five years old (16-25 y/o). When it comes to their civil status, 62% of the respondents were single. It also shows that 67% of the respondents were college graduates. In riding the MRTC, 54% of the respondents are taking the train daily. Another data gathered is that, 61% of the respondents take the MRT during 9:01am-1:00pm. And both 27% of the respondents takes the MRT from Araneta Center Cubao station and Ortigas Avenue station. Concerning the years of riding as a commuter of MRTC, 48% of the respondents fall under the bracket of 1-3 years.
2. Level of Satisfaction on the Safety Practices of Metro Rail Transit Corporation
With regards to the safety practices in boarding an alighting the train, only 39% of the respondents were satisfied, in using the elevator, 33% of the respondents are somewhat satisfied, in using the escalator, 37% of the respondents says they are somewhat satisfied and lastly during emergency situations inside the train only 36% of the respondents says they are also somewhat satisfied.
3. Difference on the Level of Satisfaction of Commuters on the Safety Practices of Metro Rail Transit Corporation (MTRC) in terms of Boarding and Alighting, Warning Signal upon entering the train, Use of Elevator, Use of Escalator and Emergency Situation/s inside the train as to Age, Sex, Civil Status, Highest Educational Attainment, Frequency of riding the MRT, Time of Riding, MRT station commuter takes ride and years of riding.
There are 18 (18%) respondents who belong in the 16-25 years old group said that they are somewhat satisfied in the safety practice of the MRT and one respondent 1 (1%) from the group of 56 to 65 years old said that they are Somewhat Satisfied in the safety practice of the MRT in terms of boarding and alighting and another from the same group said that they are unsatisfied with it. However 25 (25%) of the female respondents are somewhat satisfied and 1 (1%) female respondent said that she is unsatisfied. There are that 26 (26%) of the respondents that are single are somewhat satisfied in Boarding and Alighting the train while 3 (3%) of the respondents that are married said that they are less satisfied and 3 (3%) from the same group said that...
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