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BAAK Business
Operations Plan
2012
By: Keith Aniol
11/26/12

BAAK Healthcare Management Solutions
11/5/2012
BAAK Business
Operations Plan
2012
By: Keith Aniol
11/26/12

BAAK Healthcare Management Solutions
11/5/2012
COVER
COVER

MGMT600: Business Planning Seminar
Prof. Anthony Hammer
Meeting Mondays 6PM (10/29/12-12/20/12)
MGMT600: Business Planning Seminar
Prof. Anthony Hammer
Meeting Mondays 6PM (10/29/12-12/20/12)
Brian Fitzpatrick
Keith Aniol
Mohammed Azhar Ahmed
Amie Sittipraneet
Brian Fitzpatrick
Keith Aniol
Mohammed Azhar Ahmed
Amie Sittipraneet

Strategy & Implementation
BAAK consulting is a full service boutique consulting firm servicing small to mid-size health care facilities in the Mid-west. BAAK Management Consulting Firm is a Chicago based management consulting firm specializing in improving the profitability of mid to large size hospitals by providing industry expertise in the areas of Development, Facilities Management, Financial Operations, and Technology Solutions which are outlined in greater detail below. It will employee only the most knowledgeable professionals within the industry who create sustainable strategic solutions to complex problems. Given the dynamic nature of the health care industry the firm must also be equally dynamic in responding to the needs of potential customers. It is these two factors along with a proven ability to create value for its client base that will differentiate BAAK from its competitors. The needs of the health care industry are diverse and broad. However, in order to ensure a deep level expertise BAAK has chosen to enter the market with a focus on four disciplines; Facilities Management, Financial Operations, Design & Development, and Technology Solutions.

Service Offerings & Values
Outlined in the following table are the service offerings of BAAK Consulting and the firm’s values. These values will be an integral part of the corporate culture at BAAK Consulting. They not only will play a role in how the firm hires and incentives its employees they will also serve as a guide in determining the compatibility of our firm approach with that of a potential client.

Facilities Management
The first of the four disciplines of BAAK Consulting will be centered around the creation of value through the implementation of leading practices within the area of facilities management with a focus on reducing its customer’s costs while at the same time maintaining or improving upon the quality of the overall physical environment. Outlined below are some of the potential solution offerings that would be available to its customers. * Energy load analysis and optimization

* Physical infrastructure analysis
* Optimization of Facilities Management Processes
* Preventive Maintenance Planning/Scheduling
* Procurement Processes
* Project Management

Financial Operations
The Financial Operations discipline will create value for its customers by focusing on the streamlining of back-office financial activities and maximizing billings and recoveries. Outlined below are some of the potential solution offerings that would be available to its customers. * Accounts receivable collections analysis

* Billng Analysis
* Legislative Analysis
* Accounts Payable Automation
Technology Solutions
The Technology Solutions team will focus on the capture of our clients’ business requirements and delivering solutions that meet or exceed those same requirements. While the Technology Solutions team will be its own discipline there is a strong likelihood that this team could be leveraged for projects from the other disciplines as the implementation of technology may be required to achieve the desired business result. Some of the more prominent technical challenges* that the team will be prepared to address are master patient identification, on-line bill payment, mobile application development, data...
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