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Globalisation Has Increased Competition Faced by Many Enterprises. There Are Resulting Pressures to Achieve ‘World Class Standards' in People Management, Operational Methods and Service Delivery"

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Globalisation Has Increased Competition Faced by Many Enterprises. There Are Resulting Pressures to Achieve ‘World Class Standards' in People Management, Operational Methods and Service Delivery"
Globalisation

Theodore Levitt, writing in 1983, is often credited with describing economic globalization as it is currently understood today. His original article was subject to a HBS Colloquium in 2003; the area of particular interest being the dissolution of national and regional preference, and the requirement for business enterprises (and those employed within them) to understand the difference between multinational and global corporations and activities; in the former an entity regards each geographic area as distinct and adjusts its prices and products accordingly, while globalization would indicate products, prices and services being targeted and delivered in a more uniform and encompassing manner (Levitt 1983). This approach and definition is still relevant, and the nature of internationally mobile resources and interdependent economies is examined in the preamble to the OECD's globalisation handbook (OECD 2005), and its implications have been studied in depth, particularly regarding the economic impact of migrating employment needs and the changes in job types and skills requirements resulting from both the influx and relocation of trade, goods and services (Warner 2002; Jenkins 2006). Nevertheless, this is a look at the broader picture. While firms must understand the new dynamics, they must still understand that globalization has failed to change many of the fundamental characteristics of national citizenship (Hoffman 2002). While this clash and conflict is demonstrated at its most extreme by the proliferation of religion and culture as determinants of terrorism (Arystanbekova 2004; Huntington 1996), the more practical implication for business would seem to be that they will increasingly, irrespective of size, be required to operate across borders and cultures.

Literature regarding the practices and methods used by human resource managers initially tackled the role that expatriate workers would play in such a scenario, though over the past



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(2001) ‘A Theory-Based Framework for Strategic Global Human Resource Staffing Policies and Practices ', International Journal of Human Resource Management, Vol. 12, No. 6, pp 898-915. Hasegawa, H. (2001) ‘Globalisation and Japanization: Implications for Human resource Management in Britain ' Japan Forum, Vol. 13, No. 2, pp 159-175. Hertel, G., Konradt, U., Orlikowski, B. (2004) ‘Managing distance by interdependence: Goal Setting, Task interdependence, and Team-based rewards in Virtual Teams ', European Journal of Work and Organisational Psychology, Vol. 13, No. 1, pp 1-28. Hoffman, S. (2002) ‘Clash of Globalizations ' Foreign Affairs, Vol. 81, No. 4, pp 104-115. Huntington, S.P. (1996) The Clash of Civilizations and the Remaking of the World Order, Simon and Schuster, New York. Jenkins, R. (2006) ‘Contrasting Perspectives on Globalisation and Labour in South Africa ', Progress in Development Studies, Vol. 6, No. 3, pp 185-200. Kirkman, B.L., Gibson, C.B., Shapiro, D.L. (2001) ‘"Exporting Teams": Enhancing the Implementation and Effectiveness of Work Teams in Global Affiliates ', Organisational Dynamics, Vol. 30, No. 1, pp 12-29. Kirkman, B.L., Rosen B., Gibson, C.B., Tesluk, P.E., McPherson, S.O. (2002) ‘Five Challenges to Virtual Team Success: Lessons from Sabre Inc ', Academy of Management Executive, Vol. 16, No. 3, pp 67-79. Lambert, S.J., Haley-Lock, A. (2004) ‘The Organisational Stratification of opportunities for Work-life Balance ', Community, Work & Family, Vol. 7, No. 2, pp 179-195. Levitt, T. (1983) ‘The Globalization of Markets ', Harvard Business Review, Vol 61, No. 3, pp 2-11. Lore, A. (2004) ‘Work-Life Balance ', Debatte: Review of Contemporary German Affairs, Vol 12, No. 2, pp 137-153. Lubatkin, M., Calori, R., Very, P., Veiga, J.F. (1998) ‘Managing Mergers Across Borderes: A two-Nation Exploration of a Nationally Bound Administrative Heritage ', Organisation Science, Vol. 9, No. 6, pp 670-684. Moloney, K. 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(2006) ‘Cultural Distance and Psychic Distance: Two Peas in One Pod? ', Journal of International Marketing, Vol. 14, No. 1, pp 49-70. Spinks, N. (2004) ‘Work-life Balance: Achievable goal or Pipe Dream ', Journal for Quality & Participation, Vol. 27, No. 3, pp 4-11. Stroh, L. and Caligiuri, P.M. (1998) ‘Increasing Global Competitiveness through Effective People Management ', Journal of World Business, Vol. 33, No. 1, pp 1–16. Waller Vallario, C Warner, M. (2002) ‘Globalisation, Labour Markets and Human Resources in Asia-Pacific economies: An Overview ', International Journal of Human Resource Management, Vol. 13, No. 3, pp 384-398. Wiesenfeld, B.M., Raghuram, S., Garud, R. (2001) ‘Organisational Identification among Virtual Workers: The Role of Need for Affiliaiton and Percieved Work-based Social Support ', Journal of Management, Vol. 27, No. 2, 213-229. Wright, P.M., McMahan, G.C., McWillliams, A. 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