Global Mindset

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Global Mindset

Student: Althea A. Tulloch
Program: Bachelors in Organizational Management

Nyack College
November 30, 2011


What does it mean to have a global mindset?
Advancements in technology, especially the Internet for e-commerce, have led to

globalization, where different economies, societies and cultures of the world are integrated through a

global network . It is the capability to operate a business within various cultures.

Globalization has affected the world in many different ways including, Industry, Financial

markets, Economically and Diversity where respectively there has been an increase of worldwide

markets where countries now have better access to foreign products and raw materials for production

and finished goods exportation, different economies of the world have better access to loans and

an increase in job opportunities in underdeveloped countries thereby reducing poverty .

It has increased the competition among different countries, and has opened the world to better

communication and understanding among people.

With the growth in globalization individuals and organizations are forced to develop a

global mindset to keep abreast of the times. Having a global mindset, to me, is having the ability

to analyze, appreciate and utilize the beliefs, customs, behaviors and business practices of

individuals and organizations from different parts of the world, to influence global success in the

marketplace. It is necessary that global leaders hone this skill as they “ require both business –

related and culture-related competencies to operate effectively on a global basis” (Terrell, 2010,


There are five characteristics of an effective global leader, according to Goldsmith et al


1. thinking globally

2. appreciating cultural diversity

3. developing technological savvy

4. building partnerships and alliances

5. sharing leadership.

Without first acquiring a global mindset, a global leader will not be as effective as he or she

should be in the diverse cultural arena. These skills are all required in addition to those typically

associated with general leadership which involves managing, strategizing and decision-making.

Having a global mindset gives a global organization a competitive advantage in the


Cultural intelligence (CQ) provides a research-based model for becoming

a more effective leader in culturally diverse and cross- cultural settings and is the

core of developing a global mindset . This is a necessary skillset for every manager who deals

with diverse teams of employees and customers.

According to Van Dyne et al (2009) CQ is a person’s capability to understand and

adapt effectively to new cultural contexts. Its structure is comprised of cognitive, motivational

and behavioral elements. As CQ is relevant to the increasingly global and diverse workplace, it

is a requirement in developing a global mindset.

However, it is insufficient to rely on awareness through experience and thought, to attain

the high CQ necessary to become a superior global leader, responsible for managing

multinational teams. According to Shapiro et al (2005, p.14) “ Knowledge of self is insufficient

for high CQ because awareness does not guarantee flexibility ”. Flexibility of self-awareness is

highly desired as cultures are evolving, and reshaping one’s outlook is necessary for a better

understanding. Sowell (1994) states in regard to culture that cultural competition is what

advances the human race, as there are transfers of cultural advances from one group to another.

Culture affects decision-making, as well, and the required decision model needs to be

determined on an individual nationality basis. According to Wilson (2010) some of the relevant categories to determine...
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