Topics: Total quality management, Quality management, Quality management system Pages: 4 (1065 words) Published: January 14, 2013
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Presentation on Total quality management in Gillette Argentina :  PRESENTED BY :- ROHIT THANNA RICHA UPADHYAY SHASHANK JAIN Presentation on Total quality management in Gillette Argentina

BACKGROUND Founded in 1901 & by 1905 had started operations abroad Sales office in London & manufacturing site in Paris Best known for its razors and blades Leader in batteries (Duracell), dental care(Oral-B) and toiletries (Gillette Series) Top seller of writing products (Paper mate and Parker pen) and electric shavers

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Manufacturing operations in 20 countries & distribute products in 200 territories 1.2 billion people around the world used Gillette products every day

GILLETTE IN ARGENTINA Gillette opened operations in Argentina after World War 1 Company early presence in Argentina allowed it to remain and grow, while other competitors fled from the country’s political and economic instability In late 1980 country suffer from regular inflation & scarcity and Gillette found a whole new way of managing the business Sophisticated hedging of dollars, buying and selling at appropriate times and meant communicating almost daily with key suppliers Gillette Argentina never fail to deliver a profit to headquarters, with the exception of 1989

QUALITY COMES IN TO FOCUS Argentina started to focus on quality in 1980, with Carlos Rotundo, director of manufacturing and logistics Uses cross functional teams to achieve better efficiencies Gillette management team began to take stock of the significant changes occurring within their business environment As trade barrier were coming down, they realized that to survive within this new environment, they turned to TQM Michael Sharp, the HR director for Gillette, investigated a number of consultant on TQM and hire Organizational Dynamics Inc. (ODI) as...
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