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General Banking Activities of Mercantile Bank Limited at Dhanmondi Branch.

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General Banking Activities of Mercantile Bank Limited at Dhanmondi Branch.
Page 1 of 53
1.0. Introduction
Now a day present world especially the Asian countries are going through an economic recession. Though the Asian economic crisis began few years back and it is somehow tackled today but the 11 September incident aggravated the disorder in the economic infrastructure of our country. Our economy is much dependent on foreign aids. The World
Trade Centre incident created a negative impact on our economy as the foreign aids to
Bangladesh have been reduced a lot. Therefore the government is trying to deal the economic crisis by generating revenue internally. In this aspect the importance of the financial sector, particularly banking sector is emphasized. But the banking sector of our country is already overburdened with huge amount of classified loans. Government tries to improve the situation.
Mercantile Bank Limited was incorporated in Bangladesh as a Public Limited Company with limited liability under the Bank Companies Act 1991on 20 May 1999 and commercial operation on June 1999. The Bank went for public issue of shares on in 2003 and its shares are listed with Dhaka Stock Exchange and Chittagong Stock Exchange.
1.1. Origin of the Report:
This report has been prepared as a requirement of the internship program based upon the
Mercantile Bank where my organization supervisor is Anjon Azad, senior executive officer, Dhanmondi Branch, Mercantile Bank Ltd. And my institution supervisor is
Abdullah Mohammed Ibrahim Department of Business Administration, Northern
University, Bangladesh. My institute supervisor duly approved the topic decided for doing the report. Since the BBA program is an integrated, practical and theoretical method of learning, the students of the program are required to have practical exposure in any kind of business organization in last term of this course.
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1.2. Background of the Report:
Business world is becoming very much complex day by day. Without sufficient practical



References: Kotler, P. (2004), “Principles of Marketing”, 10th Edition, Pearson Hall Inc, New Jercy Chapter: 7, 8 & 10 (pp 216, 232, 234, 309). Kotler p. & Killer Lane Kavin (2007-2008), “Marketing Management”, Prentice- Hall Of India Private Ltd, New Dilhi-110001 India, 12th Edition, Chapter 3, 4 & 7 (pp 139, 173, Mercantile Bank Limited, (2008-2010) “Annual Report”, Mercantile Bank Limited, 16 Dilkusha commercial area, Dhaka Bangladesh. Zeithaml. A. Valarie (2005), “Services Marketing”, 4th edition, TATA McGraw Hill Edition, New Delhi, India, Chapter: 1, 12 (pp 22,26,27, 60, 62,355,366).

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