Employee Engagement-The Gallup Q12 Survey (or the Gallup Workplace Audit) The Gallup Q12 (1992-1999) is a survey designed to measure employee engagement. The Gallup Workplace Audit is composed of 12 items that measure employee perceptions of work characteristics. The criteria for selection of these questions came from focus groups, research on management and scientific studies on the aspects of employee engagement that are important and influenced by the manager at the business unit or work group level. Administration of the tool:
The test was administered to the respondents after giving the following instructions. “Given below are 12 questions. Please read each question carefully and record your answers by a tick in the appropriate column. There are no right or wrong answers, this questionnaire merely seek your opinion on your work environment. All your responses will be kept confidential and it will be used for academic purpose only” Scoring:
The 12 engagement questions are answered by employees on a scale of one to five, based on their weak or strong agreement. 1. Strongly disagree
3. Neither agree or disagree
5. Strongly agree
The scores can thus range from a minimum of 12 to a maximum of 60. The higher scores represent the higher level of engagement of the employees. The scores are interpreted as: Scores
4 and 5-High
| The employee is highly engaged
| The employee is neither engaged nor disengaged
| 1 and 2 – Low
| The employee is disengaged
Reliability and Validity:
The Gallup Workplace Audit has a Cronbach’s alpha reliability of 0.91 at the business unit level of analysis (N=4, 172 business units). Face validity was utilized.
“Given below are 12 questions. Please read each question carefully and record your answers by a tick in the appropriate column. There are no right or wrong answers, this questionnaire...
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