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Fundamentals of Human Resource Management
Tenth Edition David A. DeCenzo
Coastal Carolina University Conway, SC
Stephen P. Robbins
San Diego State University San Diego, CA
Tenth Edition Contributor
Susan L. Verhulst
Des Moines Area Community College Ankeny, IA
John Wiley & Sons, Inc.
Associate Publisher Executive Editor Senior Editoral Assistant Marketing Manager Marketing Assistant Production Manager Senior Production Editor Freelance Development Editor Senior Designer Interior Design Senior Media Editor Senior Photo Editor Production Management Cover Design Cover Credit
George Hoffman Lise Johnson Sarah Vernon Amy Scholz Laura Finley Dorothy Sinclair Sandra Dumas Susan McLaughlin Kevin Murphy Laura Ierardi Allison Morris Hilary Newman mb editorial services David Levy ©Michael Eudenbach/Getty Images, Inc.
This book was set in 10/12 ITC Legacy Serif Book by Aptaracorp, Inc. and printed and bound by Courier/Kendallville. The cover was printed by Courier/Kendallville. This book is printed on acid free paper. Copyright © 2010, 2007, 2005, 2002 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201)748-6011, fax (201)748-6008, website http://www.wiley.com/go/permissions. To order books or for customer service please, call 1-800-CALL WILEY (225-5945). DeCenzo, David A, Robbins, Stephen P. Fundamentals of Human Resource Management—10th ed. ISBN-13 978-0470-16968-1
Printed in the United States of America 10 9 8 7 6 5 4 3 2 1
PA RT 1
Chapter 1 Chapter 2
The Dynamic Environment of HRM 2 Fundamentals of Strategic HRM 28
Chapter 3 Chapter 4
THE LEGAL AND ETHICAL CONTEXT OF HRM
Equal Employment Opportunity 56 Employee Rights and Discipline 84
Chapter 5 Chapter 6 Chapter 7
STAFFING THE ORGANIZATION
Human Resource Planning and Job Analysis 110 Recruiting 132 Foundations of Selection 154