functional areas worksheet
Functional areas
Function Areas What are main activities for each Functional area
Finance
Producing invoices, checking payments are received and chasing up overdue payments
Recording money received
Checking and paying invoices received
Preparing the payroll and paying staff salaries
Monitoring departmental budgets to check managers are not overspending
Issuing regular budget reports to all departmental managers
Producing cash flow forecasts and regular financial reports for senior managers Advising senior managers on sources of finance for capital expenditure.
Producing the statutory accounts each year.
Marketing
Carrying out market research to obtain feedback on potential and existing products and/or services
Analysing market research responses and advising senior managers of the results and implications
Promoting products and services through a variety of advertising and promotional methods, e.g. press, TV, online, direct mail, sponsorship and trade shows or exhibitions
Obtaining and updating a profile of existing customers to target advertising and promotions appropriately
Producing and distributing publicity materials, such as catalogues or brochures Designing, updating and promoting the company website
Production
Design, production and sustaining engineering.
Quality control and the philosophy underlying the adopted quality control practices.
Production scheduling.
Vendor quality standards and working relationships.
Production scheduling.
Operating budgets and manufacturing cost control procedures.
Materials technologies.
The development of capital budgets for the manufacturing area.
Product and process research and development programs.
Customer Service
Answering customer enquiries about products and services
Providing specialist information and advice to meet customer needs
Solving customer problems
Providing after-sales service, including replacing damaged goods, arranging for repairs or for spare parts to be obtained and fitted
Dealing with
Function Areas What are main activities for each Functional area
Finance
Producing invoices, checking payments are received and chasing up overdue payments
Recording money received
Checking and paying invoices received
Preparing the payroll and paying staff salaries
Monitoring departmental budgets to check managers are not overspending
Issuing regular budget reports to all departmental managers
Producing cash flow forecasts and regular financial reports for senior managers Advising senior managers on sources of finance for capital expenditure.
Producing the statutory accounts each year.
Marketing
Carrying out market research to obtain feedback on potential and existing products and/or services
Analysing market research responses and advising senior managers of the results and implications
Promoting products and services through a variety of advertising and promotional methods, e.g. press, TV, online, direct mail, sponsorship and trade shows or exhibitions
Obtaining and updating a profile of existing customers to target advertising and promotions appropriately
Producing and distributing publicity materials, such as catalogues or brochures Designing, updating and promoting the company website
Production
Design, production and sustaining engineering.
Quality control and the philosophy underlying the adopted quality control practices.
Production scheduling.
Vendor quality standards and working relationships.
Production scheduling.
Operating budgets and manufacturing cost control procedures.
Materials technologies.
The development of capital budgets for the manufacturing area.
Product and process research and development programs.
Customer Service
Answering customer enquiries about products and services
Providing specialist information and advice to meet customer needs
Solving customer problems
Providing after-sales service, including replacing damaged goods, arranging for repairs or for spare parts to be obtained and fitted
Dealing with