Frontier Airlines Rebranding Campaign

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Frontier Airlines Rebranding Campaign

May 2005

Abstract

After baseline studies indicated that Frontier Airlines was unrecognizable in its own core business area, they decided a new image was in order. Frontier released their new ad campaign "A Whole New Animal," that built on their solid old brand, but conveyed their new goal – that they are affordable, flexible, accommodating, and comfortable. Frontier Airlines launched their new rebranding campaign calling itself "a whole different animal." The campaign uses the animals that are featured on the tails of the airline's airplanes, such as rabbits and foxes. By catching customer's attention with talking animals and their tag line, Frontier Airlines is now a very recognizable airline.

Frontier Airlines Rebranding Campaign

Frontier Airlines realized that after 10 years of operation it was time for a new image. Baseline studies indicated that the people in Denver, the airlines home base was not aware of the airlines. Frontier Airlines launched their new rebranding campaign calling itself "a whole different animal" in television, print and radio advertising. The campaign uses the animals that are featured on the tails of the airline's airplanes, such as rabbits and foxes. Rebranding, as defined by Wikipedia Free Dictionary, is the process by which a finished product developed with one brand or company or product line affiliation is marketed or distributed with a different identity. This can be done purposefully or out of necessity. Frontier Airlines felt the necessity to re-identify themselves. The original Frontier Airlines was Denver's hometown carrier for 40 years before it folded its wings in 1986 following its purchase by New Jersey-based People Express. The former Frontier carried 87 million passengers over the years and was nationally recognized for both the quality of its service and its outstanding safety record. Seven years later, the new Frontier Airlines was launched on July 5, 1994...
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