Friendship

Table of content Acknowledgement: 3 PART A: INTRODUCTION OF THE ORGANIZATIONAL 4 1. Introduction 4 1.1 Company’s Background: 4 1.2 Company’s name: 5 1.2.1. Address Company: 6 1.3 Company’s mission and vision 6 1.4 Company’s product or service 6 1.5. Organization chart 10 1.6. Define organization behavior 11 1.7. Determinants of behavior in organization 11 Question interview Tenaga Nasional Berhad Banting. 12 Appendices: 15 2. CONTENTS 17 2.1 Type of management: 17 2.1.1. Autocratic Management 17 2.1.2. Paternalistic Management 17 2.1.3. Democratic Management 18 2.2 Fundamental concepts of communication: 18 2.2.1. Downward Communication 18 2.2.2. Upward Communication 19 2.2.3. Example of Direction Communication 20 2.2.4. Lateral Communication 20 2.3 Define leadership 21 2.4. Examples of leadership 21 2.4.1. Supervisor 21 2.4.2. Coach 21 2.4.3. Decision Maker 22 2.5 What is Job Satisfaction? 22 2.6 Explain “workforce diversity” relate with any current example. 23 2.6.1. Managing workforce diversity 23 2.6.2. Religion. 23 2.6.3. Broaching Diversity 24 PART B: RESEARCH ON ORGANIZATIONAL BEHAVIOR THEORIES 25 3.1 Introduction Theory X & Y 25 3.2 Content 25 3.3 Recommendation and conclusion 28

Acknowledgement:

I as representative of this group would like to thank everyone who has helped us to complete this assignment. To parents who have given us much encouragement to complete the assignment and gain their trust to us to carry out tasks assigned by the lecturer.

Besides that, we also desire to thank the lecturer Ms Thilaga a/p Velayutham who gave us guidance as deep as possible so that we understand and can study it more carefully. Next, we want to thank the friends group for their cooperation to complete this work as best as possible.

In addition, we also want to give thanks to accept millions of the parties worked together to complete the task given by the lecturer.

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