Forgotten Group Member

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Arin Napier
Case Study: The Forgotten Group Member
September 19, 2010
GM 591

A team is defined as “a group of people brought together to use their complementary skills to achieve a common purpose for which they are collectively accountable” (Schermerhorn, 2010). The case The Forgotten Group Member shows the reader how teams fall apart due to a lack of communication. This case proves that knowing how to lead a team is just as important as being a part of the team. It is important to realize that not only does a leader have responsibility to a team but the members have to be involved in order for a project to be completed accurately and affectively. Part I: Group Development

After reviewing the case and textbook material, the group is now in the storming stage. “The storming stage of team development is a period of high emotionality and tension among the group members. During this stage, hostility and infighting may occur, and the team typically experiences many changes” (Schermerhorn, 2010). The hostility and fighting in this case came from Mike and how he felt that the group excluded him from meetings when in actuality that wasn’t the case. From the case one could see that if Mike would participate in the workload that he could be a viable part of the group. Mike hasn’t performed to the caliber as the other group members because of personal situations. Part II: Problem Identification

As a third party, one can see the many problems that were associated with the information provided from the case. The main primary problem is the lack of communication between the leader of the group, Christine, and Mike. It is evident that Mike feels that he is being left out of important decisions being made. From the information provided Mike isn’t actively participating in group meetings or group assignments. It is important as the team leader for Christine to go above and beyond in regards to Mike becoming a more active member of the group. As a team...
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