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Ford Motor

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Alan Mulally, CEO, Ford Motor Company
Leadership and Organizational Behavior
August 7, 2010

Discuss the role of leadership and how it can impact organizational performance.
The role of leadership in an organization is like the role of a general in the army; they both plan and lead a group of people to accomplish a goal.
The leader of an organization can make it a successful business because of their leadership style or they can cause an organization to fail. A good leader can be compassionate to the employees needs, listen to their complaints and communicate with their employees.

In the case it is stated, “Alan Mulally’s leadership has resulted in Ford making some strategic moves.” (Hellriegel et al., 2011) His skills and style helped Ford to move ahead in the industry during an economic recession. Discuss Mulally’s leadership style at Ford Motor Company and provide examples of how his actions fit this style.

According to Lewis Booth, chief financial officer at Ford,”Alan’s style is pretty relentless.” He says,” If this is the reality, what are we going to do about it?” (Hellriegel et al., 2011).
Mulally is a typical example of a learning leader. (, 2010)
What’s most impressive is Mulally’s “results oriented” leadership style. (American Power, 2010).
Mulally’s leadership style is relationship behavior. Hellriegel defines this style as “includes using two-way communication, listening, encouraging, involving followers in decision making and giving emotional support. (2010)

Two-way communication is important in any organization and Mulally demonstrated this by communicating to all the employees and not just upper level executives as to what, when and how the company was going to move forward. On his first day at Ford he questioned the senior leaders about a product that was no longer available and he listened to why this product was not available. He set goals and behaviors for the employees so that they would know what...

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