Preview

Flight Booking Portal

Better Essays
Open Document
Open Document
784 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Flight Booking Portal
Flight Booking Portal

ABSTRACT:

Major airlines are now starting to book air tickets online. But the problem lies in the user friendliness of such portals. Often users need to contact the support staff and simultaneously use the portal for booking. Others simply skip the online booking portal altogether and physically book their tickets.

Flight Booking Portal shows the ideal portal that such airlines need to implement. Its very user friendly and also effective. The users can very easily book their tickets and also get a print out of the same. They can also view flight information for planning their journey.

EXISTING SYSTEM

The existing airline reservation system has many shortcomings associated with it. In the existing system airlines used to set flight reservation levels higher than seating capacity to compensate for passenger cancellations and no-shows accounting to overbooking in the system. If travelers had to make / cancel reservation he had to visit either the airline or travel agent frequently to do so thus wasting time and money for all. In the existing system due to non-availability of a central server the airline and the agents suffered unwanted delays in bookings and payments. In the existing system integration of different airlines on a single platform was not met. With the advent of the online reservation system these flaws can be overcome.

PROPOSED SYSTEM
The new online reservation system maintains the database centrally giving the clients the information required from anywhere in the world whenever required. This system requires the use of an API (Application Programming Interface) through which it extracts the data from a central database. The central database monitors all the data changes that are made at the client side to it and updates it automatically.
Through online reservation system passenger is able to book & purchase the ticket from his home/office conveniently it doesn’t require the

You May Also Find These Documents Helpful

  • Good Essays

    We pride ourselves in the service offerings and the ease of the initial purchase of the customers selected product. Airways makes it easy for our customers to learn about our transportation service offerings. To serve the modern online culture of today, we have a state of the art website that allows our customers to look at the flight options, the service level options (coach, business class, first class) and the prices. From here, the customer can purchase the ticket directly through the website. We…

    • 681 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Checkpoint week 8

    • 1238 Words
    • 4 Pages

    The reservation system is more than a convenient way for a passenger to buy a ticket. It is often the consumer’s first interaction with the airline and therefore could possibly set the tone for their entire experience.…

    • 1238 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Jet Blue and West Jet

    • 839 Words
    • 4 Pages

    Over the past years, customers have been heavily relying on airline reservation systems to book their tickets, reserve seats, pay for the tickets and also check-in online. For customers, this has been a very convenient method and they are able to easily plan their trips. For the Airline companies, these systems have the whole flight inventory managed. They have all the flight information stored and records are maintained. It also provides a platform for communication between other airline companies for their “code-sharing plans” and agents or other ticketing offices can see real time information about the bookings and availability of seats. Since both parties rely on these systems they are of big importance to airline companies. For example, we see in the case of WestJet, the amount of chaos created after a delay of switch to another version of the system.…

    • 839 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Green Room Productions

    • 693 Words
    • 3 Pages

    In the early and mid 90’s the Internet and .Com based companies were booming. In the Travel Industry, people who normally used Travel Agencies to make reservations for airline flights, hotels and auto rentals were now turning to internet based companies such as Prodigy and Pctravel.com, which connected users through ATC’s computer to the Apollo Computer Reservation Systems (CRS), by translating complex codes and commands into a simpler interface.…

    • 693 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Airways flowchart

    • 497 Words
    • 2 Pages

    When customers first arrive to the airport and wanted to find out which check in desk to approach, the airline should have clear informative system to direct customers. For flight check in, it is crucial that the airline has a complete and well-updated database system so that it is easier to verify customers’ details and make the process less time-consuming. Extra counters should be provided during peak time in order to overcome excessive waiting time. The airline should also provide clear adjustments for extra luggage.…

    • 497 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Over the previous years, customers have been sufficiently hinging upon carrier reservation systems to book their tickets, store arranges, pay for the tickets and in like manner check-in on the web. There has also been advancement in speedier support times which speeds up stretched customer satisfaction since customers can mastermind, book and pay on the web. Air transport associations are prepared to settle on outstanding essential decisions on which track to store on and how to improve their help by picking up doorway to past records about their customers recovered by the system or framework.…

    • 350 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Week 7 Assignment

    • 1565 Words
    • 7 Pages

    The difference between WestJet and JetBlue’s implementation of Sabre’s SabreSonic CSS reservation system illustrates the dangers inherent in any large-scale IT overhaul. It also serves as yet another reminder of how successfully planning for and implementing new technology is just as valuable as the technology itself. Sabre’s newest system, SabreSonic CSS, performs a broad array of services for any airline. It sells seats, collects payments, allows customers to shop for flights on the airline’s Web site, and provides an interface for communication with reservation agents. Customers can use it to access airport kiosks, select specific seats, check their bags, board, rebook, and receive refunds for flight…

    • 1565 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Webjet Swot Analysis

    • 884 Words
    • 4 Pages

    Webjet.com has created our site around the belief that saving time and money is the key to opening up a world of travel opportunities. Operating as a completely independent flight booking engine, Webjet.com shows the absolute economical fares available, displaying the lowest total travel price. With the use of leading proprietary search technology, Webjet.com sifts through millions of published airfares from over 150…

    • 884 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Case Study 2

    • 2865 Words
    • 12 Pages

    Web based commerce and internet technology have dramatically transformed the airline industry throughout the past thirteen years. The internet has enabled travelers to bypass the traditional distribution pattern of travel agencies and enabled airlines to sell more directly to passengers (European Commission, 2006). Since the mid-1990s there have been some major changes to the airline ticket distribution industry which were both a result of internet technologies (GAO, 2003). Major U.S. Airlines claimed a net operating loss of nearly $10 billion in 2002 and had paid over $7 billion to distribute tickets to consumers (GAO, 2013). These distribution expenses include booking fees to global distributions system to the amount of hundreds of millions of dollars (GAO, 2003).…

    • 2865 Words
    • 12 Pages
    Powerful Essays
  • Best Essays

    Figure 1: Top Ten U.S Airlines International Schedules Enplanements, 2008 {draw:frame} {text:bookmark-start} American Airlines engagement in E-Business {text:bookmark-end} AA website has more than 1.6 million site visits per day. AA is deeply dependent on e business as their website involves functioning of many online distribution channels doing business online 24-7. To add to that, at AA.com customers are provided with comprehensive services such as, they can search for and book low fares and award travel; select seats; make hotel, rental car and cruise reservations; get flight arrival and departure information; sign up for flight status notification and even check in and print boarding passes. Providing such services to customers involves aligning with other business partners and stakeholders via online alliances. Other services are, availability of RSS feeds at their website, customers can manage their personalized AAdvantage account online, as well as sign up to receive emails, get customized DealFinder SMS alerts and also customers can compare various flight fare options according to their choices online. Additionally, AA has done localization and adaptation of website in terms of language, pricing, advertisements, communication with local stakeholders and culture for international markets covering North America, Caribbean, South America, Central America, Europe, and Asia and the Pacific. AA.com has twice received the World Travel Award for World's Leading Airline Internet Site. (American Airlines, 2009) Surveys done by SITA (2008) on priorities or reasons for IT investment by airlines given in table 1 below, four main priorities have been identified. Figure 2: Priorities in the IT investment decision {draw:frame} Therefore, it is trend in airline industry to adopt technology, it is not different or strategic of AA to invest in technology; they need to do it to survive in the industry. It can also be confirmed by BDC consulting e-business…

    • 2467 Words
    • 10 Pages
    Best Essays
  • Good Essays

    The use of the Internet for booking holidays and flights is growing rapidly. Internet bookings can be credited to low-cost airlines, as they educated customers in how to book quickly and easily using the Internet and rewarded them with discounts for doing so. Now that customers have the increased confidence and knowhow they book all areas of their holidays online and in effect make their own packages. Travel agencies will have to redefine their role as this trend continues. Internet bookings are not the only kind of technological development to take place, so is self-check in at the airports and online check- in for airlines. Self check-in at airports is a service available to passengers where they can use a kiosk to choose their own seat and print their own boarding passes, they can then go to fast bag drop and leave their hold baggage, if they do not have hold baggage then they can go straight to the boarding gate. Online check-in for airlines is when a passengers can go onto there chosen airline website and follow the instructions on…

    • 680 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Airline ticketing systems offer users information on airline schedules, taxes on airfare, passenger reservations and ticket records. It allows users and agents to buy and distribute tickets to all available flight destinations on the AirAsia network. The user only needs to indicate the desired destination and dates, and the available flight schedule and prices will be made available. Purchasing can be…

    • 625 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Key Functions of Airlines

    • 18089 Words
    • 73 Pages

    This chapter explains the networking of the airlines and its components of. How it is useful in the schedule planning…

    • 18089 Words
    • 73 Pages
    Good Essays
  • Good Essays

    This article demonstrates that the advent of internet has entirely revolutionised the way in which aviation industry operates. Such internet technologies are now becoming crucial for the rapid developing field of airline industry to enhance operational efficiency, improve its marketing and distribution strategy, and control cost, however, the most prominently, to improve the travelling experience of customers and service quality.…

    • 1182 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    E-Commerce or electronic commerce, is defined as an online commerce using electronic media especially Internet or Website. There are many activities in this electronic system such as marketing, selling, buying, distributing and services of products that are all done online. In the airline industry, the online system is very crucial in order to provide convenient services, easy travelling process, real time information, and low airline fare to their passengers. For low cost carriers, e-commerce is very important to reduce their operation cost. E-commerce also serves as a catalyst to boost the airline marketing since the marketing window will be worldwide and less time taken to spread it out. This is the main reason why the AirAsia management uses the “E-commerce” concept for their daily operation. The first concept introduced is Internet booking. Now,…

    • 1180 Words
    • 5 Pages
    Satisfactory Essays