Final Strategic Plan for the United States Postal Service

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Strategic Plan for United States Postal Service
Roberto W Zayas
University of Phoenix

Table of Contents
Executive Summary| 2|
Company Background| 4|
Vision, Mission, and Values Statement| 5|
Environmental Analysis| 6|
Non-Economic Factors in Remote Environment| 8|
Competitive Analysis| 10|
Strategic Analysis and Choice| 12|
Plan Goals and Implementation| 14|
Critical Success Factors| 16|
Controls and Evaluations| 16|
Conclusion| 17|
References| 19|

Executive Summary
The United States Postal Service (USPS) is currently one of the largest companies in the United States. The USPS is currently in a situation where revenues are down and debt continues to increase. Intense competition in the express package delivery industry and government regulations at the USPS has made it difficult to compete and remain fiscally effective. For a company that operates in an intensely competitive industry it becomes increasingly important to operate strategically and fiscally responsible. The USPS is a major player in the industry, but may not be able to hold on to that position if changes are not made for the organization. The USPS has many options that are available in order to maintain an industry position and operate effectively. The current issues at the USPS are as follows: * Increased debt, due to pension and benefit obligations and increased fuel costs. * Lack of flexibility through passage of laws and government regulation. * Labor relations being made and negotiated by Labor Unions. With these issues at the USPS a different approach must be taken in order to keep the company an industry competitor and financially sound.

For a company to stay successful a strong strategic plan must be put in place. This report details steps for the USPS to take in order to stay successful and financially effective. The strategic options for the USPS are as follows: * Implement a mission and values statement.

* Decrease debt by creating new products and services that can be offered using the monopoly the company currently holds. * Renegotiate workers contracts to increase liquid assets. * Create strategic alliances with international shipping companies to provide more effective delivery and shipping options for the customers. These strategic steps will help the USPS achieve the goals of any organization that does business in the United States, to be effective in providing customers with products and services they need and to be financially stable.

Strategic Plan for United States Postal Service
The USPS for many years has operated under strict government scrutiny and in recent decades has had to deal with an increase in competition. For the longest time the USPS was the only shipping means for the American public. However, in the current market place customers have the option to choose a different company for their shipping and delivery needs. The company background of the USPS is long and rich and embedded in the history of the United States. The first topic discussed is the lack of a mission and values statement. An environmental analysis will display the internal environment and the external environment at the USPS along with the industry it competes in. In the external environment a competitive analysis was conducted to showcase the need for the strategic plans the USPS must adopt in order to stay effective and competitive. A detailed plan will be discussed of what the strategic choices for the company are, and an implementation plan that will have the company operating competitively within 2 years. Company Background

The USPS is an independent agency of the United States government and is perhaps the largest in the country. The USPS has been in operation since 1775 and is still the only mail carrier in the US. The USPS offers many different products and services to its customers, “United States Postal Service (USPS) is a government owned company,...
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