Preview

Final Hrm

Good Essays
Open Document
Open Document
3945 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Final Hrm
HUMAN RESOURCE MANAGEMENT FINAL PROJECT

Garuda Indonesia Management Analysis

Karina Dwi Andarin
014201300087
Management / International Business 2013
Date of submission: December 4th, 2014
Mr. Arun Kumar

Introduction

As we know, Garuda Indonesia is the most famous full service airline in Indonesia that currently operates 82 aircrafts and serves 33 domestic and 18 international destinations in Asia (Regional Southeast Asia, Middle East, China, Japan and South Korea), Australia, and Europe (The Netherlands). As a result of its concern to safety, Garuda Indonesia received IOSA (IATA Operational Safety Audit) as proves that the airline has fulfilled global best practice in safety and security procedures.

A number of awards in the last two years are also a real prove of Garuda Indonesia competencies. In 2010, Skytrax rewarded Garuda Indonesia as a “Four Star Airline” and “The World’s Most Improved Airline”. Subsequently, in July 2012 Garuda Indonesia received “Best Regional Airline in Asia” and “World’s Best Regional Airline”. Sydney-based Centre for Asia Aviation (CAPA) awarded Garuda Indonesia as “Airline Turnaround of the Year” in 2010. And in 2012, Roy Morgan, indepedent international research in Australia, awarded Garuda Indonesia as "The Best International Airline" for the month of January, February, and July.

Garuda Indonesia has also successfully managed the period of “on the brink of failure” to “success” in era of 2006-2010. After the struggle period, Garuda Indonesia will continue with an aggressive 5-year expansion program known as the ‘Quantum Leap’. The program will drive the company to grow much bigger with wider network and better quality of service.

This type of company must have maintain their human resource very well so that today they can be trusted by many people and have a satisfactory services. I as a management student requested and feeling interested to know more about how do Garuda Indonesia maintain their employee’s

You May Also Find These Documents Helpful

  • Good Essays

    Our goal for absenteeism was to decrease it from 498 to 120 by quarter 8 by maintaining high morale and offering health benefits to keep employees healthy. We also planned to keep our accident rate low in order to reduce absenteeism. We decided to focus the fringe benefits we offered on health benefits. We thought this strategy would work because we felt that absenteeism was caused by three factors: employee sick days (health), employee injury claims (accident rate), and willingness to come into work (morale). Although we did indeed maintain high employee morale, we could have offered more generous health benefits and safety and accident prevention training. Instead, we offered an additional vacation/personal/sick day to employees in quarter 1 which may have led to increased absenteeism. After quarter 8 our absenteeism was 283 days, the worst in the industry by a great deal. Our accident rate was also the worst, reinforcing our theory that the accident rate is tied to absenteeism. We had offered health insurance with lower deductibles, dental care and legal services, and term life insurance and eye care. We think that if we had offered a more generous health insurance plan along with a prescription drug plan, as well as invested more money into safety and accident prevention training, absenteeism would have been much lower.…

    • 524 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Hrm 420 Final

    • 3370 Words
    • 14 Pages

    Willbros Group, Inc. is a global contractor specializing in energy infrastructure serving the oil, gas and power industries. Their offerings include engineering, procurement and construction, refinery turnarounds, pipeline construction, and pipeline to the US government and companies worldwide. Currently, Willbros employs over 3,000 employees of which 1,000 work in manufacturing locations across the states and the world. The manufacturing managers recently stressed the inconvenience of having employees going to Human Resources to update or seek benefit information which they can easily obtain online during breaks, lunch or off hours, but because of inadequate system knowledge, employees expressed the conform of going directly with an HR rep. The Center of Excellence is a system in which employees are able to view, update and apply to benefits at any giving time while HR concentrates in providing adequate developmental training in ways to seek growth and have strategic advantage. Directors of Human Resources are working closely with HR Representative to provide additional training for employees currently not using the center of excellence.…

    • 3370 Words
    • 14 Pages
    Powerful Essays
  • Satisfactory Essays

    Hrm300 Final

    • 312 Words
    • 2 Pages

    2. Explain the three areas of a needs assessment – as it used to decide if training is the proper approach to an issue, problem – or new program – and what type of training is best.…

    • 312 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Hrm Final

    • 742 Words
    • 3 Pages

    Human Resource Planning (HRP) is the conducting of recruitment and selection methods according to a strategic plan. _______FALSE_________…

    • 742 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Briefly Summarise the Hrpm

    • 3521 Words
    • 15 Pages

    Briefly summarise the HRPM (i.e. the 2 core professional areas, the remaining professional areas, the bands and the behaviours)…

    • 3521 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    Qantas Case Study

    • 1403 Words
    • 6 Pages

    In recent years, however, the company has encountered turbulent times. The airline industry in Australia has become significantly more competitive, and the international airline industry has seen the fall of a number of well-known airlines and the rise of a number of new carriers. The vision of the Qantas group is to be one of Australia’s great businesses and among the world’s great airline groups. However, in the 2011/12 environment, Qantas faced a number of setbacks to this vision.…

    • 1403 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    STRADCOM Corporation was awarded the first Built Own Operate (BOO) IT Project that the Philippine government has embarked on last 1997. The BOO scheme encourages the private sector to invest in the country, whereby the private proponent would shoulder 100% of the project cost, handle the operations of the project for a prescribed period of years and recover its investment from an imposition of a transaction fee during the period. The first test to this new scheme was the Land Transportation Office (LTO). It is the 3rd biggest revenue generating agency of the government with 300 offices scattered nationwide. With a little over 3,000 employees, LTO caters to 20,000 transactions daily prior to automation.…

    • 3335 Words
    • 14 Pages
    Better Essays
  • Good Essays

    HR Part 3

    • 690 Words
    • 3 Pages

    2. One advantage to the informal organization is that it is an informal gathering of people, apart from the formal organizational structure, that satisfies member/social and other needs. One of the approaches a supervisor can take to foster cooperation with informal groups is to put employees in to groups that work well together. Unfortunately, sometimes said groups can get distracted by the familiarity of their groups.…

    • 690 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    HRM Week 3

    • 373 Words
    • 2 Pages

    The occupation I choose was a Chief Executive (CEO) and it was fairly simple to find. O*Net has a simple search engine where simply typing what you are looking for populates several results. The information provided is easily read and colorfully laid out for simple understanding. Knowledge, Skills, and Abilities are all generalized requirements in any job position description but I like that Personality block. This block allows a prospected employee to know that if they don’t like being in a leadership position that this may not be the job for them. I also like the Technology block, it tells you what software you may be using in a job like this one.…

    • 373 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    lalalal

    • 607 Words
    • 3 Pages

    The whole year of 2013, many airline strive to reach in on top. Giving their best shot to improve, to maintain their spot and to add features for their airline but only 1 airline got the title of “The World’s Safest Airline” and it is Qantas Airline according to AirlineRatings.com. Qantas holds its record for about 93 years straight. Qantas has amassed an extraordinary record of firsts in safety and operations. In 2008 in its successful defense, to the British Advertising Standards…

    • 607 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    case study garuda indonesia

    • 3366 Words
    • 14 Pages

    Garuda Indonesia Airways, the largest airline in the Southern Hemisphere, is a provider of air transportation and a guarantor of quality service that supports the success of the development of transportation and tourism, aiming to be one of the world’s top airlines in the year 2000.…

    • 3366 Words
    • 14 Pages
    Powerful Essays
  • Powerful Essays

    03 1 Case Study 1

    • 3504 Words
    • 13 Pages

    In order to maximum possible to retain valuable employee, my recommendation is: hire a professional human resource company at first, then require the professional human resource company to help us to make a planning which including improving the research of employee satisfaction, reports the research. And secondly, according to this research results, targeted to increase satisfaction of employees. If there are valuable employees, increase their income; provide them with suitable position and also provide them with development opportunities, the purpose is…

    • 3504 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    I will only ask you to participate in things that I believe will help you learn.…

    • 1890 Words
    • 20 Pages
    Good Essays
  • Good Essays

    HRM EVALUATION

    • 1763 Words
    • 21 Pages

    HR EVALUATIONUNDERSTANDING THE IMPACT OF HRM ON BUSINESS PERFORMANCE NEED • to justify HRM existence and value of HR function • to demonstrate HR contribution to organizational performance as a strategic partner • To provide insight into the difficulties of measurement • To speak in terms of deliverables Definition-HR evaluation • ‘to determine the value of HR towards organizational goals, • BRATTON‘the procedures and processes that measure, evaluate and communicate the value added of HRM practices to the organization’ Benefits • Assessment of the HR impact on performance /organizational goals • Identify the bottom line contribution • Strength and weaknesses of HR function HR Value Chain Measuring the impact on business performance • • • • What should be evaluated? How should be evaluated?…

    • 1763 Words
    • 21 Pages
    Good Essays
  • Good Essays

    HRM 598 Phase 1 final

    • 927 Words
    • 4 Pages

    What is the business—technical, professional, service, and so forth? Create your business and give it a name. (Robert)…

    • 927 Words
    • 4 Pages
    Good Essays