Final Exam Review

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Comm 1332 Comprehensive Exam Review
To thoroughly prepare for your exam, the following review process is recommended: 1.Review lecture notes and powerpoint files for each chapter (copies on webct). 2. Practice OUTLINING (coordinating and subordinating: framing main point/subpoint/sub-subpoint information). 3. Finally, specific knowledge of the following will prove useful: 1. The 3 purposes of public speaking

To inform, to persuade, to entertain
2.The 9 elements that affect public speaking (sender, receiver, message, medium, etc.)

3.The different phases of listening (discriminative, comprehensive, empathic, critical, etc. … know what’s involved in each different phase)

Discriminative: Hearing, automatic (involuntary), detection of sounds

Comprehensive: voluntary, finding meaning, focusing, understanding, interpreting

Empathetic: “heart” of listening, encourages speakers by suspending judgment

Critical: analyze, evaluate, inspect reasoning, weigh evidence (relevant, representative, recent, reliable)

Appreciative: beauty of message, speaker eloquence, aesthetics

4.Disruptions to speech process (interference) … know what the external barriers are to listening, and what the internal barriers are to listening … which are the greater barriers (internal or external)?

External Barriers: Physical noise, message problems (confusing language/poor organization), presentation problems Internal Barriers (GREATER BARRIERS): Inattentiveness, bad habits, receiver apprehension, trigger words (positive & negatives), attitudes

5.Criteria for evaluating speeches (five general considerations, plus what three specific criteria)

Overall considerations – commitment, adaption, purpose, freshness, ethics

Specific criteria – substance, structure, presentation

6.The four elements of audience dynamics – know each, plus be able to distinguish between attitudes, beliefs and values

Audience Dynamics:
Motivations – our needs & wants, explains why people behave as they do, people will listen, learn, and remember a message only if it relates to their needs, wants or wishes

Attitudes – feelings, likes/dislikes

Beliefs – what we know or THINK we know about someone/something

Values – what we regard as an ideal state of being, what’s proper; influence attitudes and beliefs

EXTRA – age, gender, education, group affiliations, sociocultural background

7.Maslow’s hierarchy of needs – know the specifics of each level Physiological Needs – food/air/water/comfort

Safety – freedom, control, tradition

Belonging – group membership, acceptance, friendship, nurture

Esteem – self-esteem, respect, pride, recognition, independence, success

Self-actualization – realize potential, challenges, growth and development, satisfaction

8.The steps in speech preparation (what’s the FIRST STEP?) Analyze your audience, select topic – topic focus, select supporting materials, design speech, outline speech, practice presenting

9.The differences between general purpose, specific purpose, thesis, and preview statements (be able to recognize what each looks like)

Purpose – clear idea of what you want to accomplish; able to state overall message in single declarative sentence

10.Test(s) for assessing soundness of evidence/sources (specifically, what are the criteria for assessing soundness of information on the Internet)

Authority – evaluate credentials of author, sponsor

Accuracy – search for replication (links that verify info), grammar/spelling tip-offs

Objectivity – beware of biases and “too good to be true’s”

Currency – determine date of info, posting

Coverage – evaluate for breadth, depth

11. 6 C’s of language – what “C” uses amplification? Clarity – makes speeches understandable

Color – adds punch to your message

Concreteness – reduces misunderstandings

Correctness – enhances your credibility

Conciseness – keeps you from wasting your audience’s time...
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