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Farzana Shakil's Makeover Salon Report

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Farzana Shakil's Makeover Salon Report
Service Audit on
Farzna Shakil’s Makeover Salon
MKT412 Section: 02
Prepared By:

Sadia Islam 101 0079 030 Md. Abirul Islam Chowdhury 103 0660 530 Monira Sultana 121 1047 030 Zeba Adiba 123 0368 630 Farhan Almas Karim 123 0526 630

Prepared For:
Ishrat Jahan Synthia
Lecturer
School of Business
Date of Submission: 18-08-14

LETTER OF TRANSMITTAL

18-08-2014
Ishrat Jahan Synthia
Lecturer
School of Business
North South University

Subject: Submission of the Group Report

Dear Ma’am,

Enclosed is a copy of the group report entitled “Service Audit on Farzana Shakil’s Makeover Salon” submitted as a part of requirement for our MKT412 course.

In preparing this report, we have tried our level best to include all the relevant information and explanations to make the report informative and comprehensive. Data collected through primary research have been attached in the appendix and secondary data have been collected and used with proper citations.

It was a very enriching experience for us to prepare this report. We will be available for any clarification, if required. Thank you for giving us this wonderful opportunity to work on this project.

Sincerely,

Sadia Islam
Md. Abirul Islam Chowdhury
Monira Sultana
Zeba Adiba
Farhan Almas Karim

Acknowledgement
We would like to thank Almighty Allah for giving us the energy, patience and the ability to work hard to prepare this research oriented report.

We are also deeply indebted to our Course Instructor, Mrs. Ishrat Jahan Synthia for giving us the opportunity to do this project. Undoubtedly,


References: 1. Personal Communication with Mrs. Ishrat Jahan Synthia 2. http://ishrat-jahan.weebly.com/mkt412.html 3. http://archive.thedailystar.net/beta2/news/farzana-shakils-makeover-salon-ltd/ 4. http://news.priyo.com/2012/10/17/fashion-61624.html 5. http://www.goromcha.com/local/reviews/beauty-fitness/farzana-shakil-s-makeover-salon 6. http://www.farzanashakils.com/ 7. https://www.facebook.com/groups/DSDhk/search/?query=farzana%20shakil 8. http://www.surveymonkey.com/s/7BJWC9L
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