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Topics: Management, Organization, Strategic management Pages: 20 (5407 words) Published: October 8, 2014
1.
Know and briefly describe the five basic management functions. •(1) Planning: Deciding what objectives to pursue and what to do to achieve those objectives; (2) Organizing: Grouping activities, assigning activities, and providing the authority necessary to carry out the activities. (3) Staffing: Determining human resource needs and recruiting, selecting, training, and developing human resources. (4) Leading: Directing and channeling human behavior toward the accomplishment of objectives. (5) Controlling: Measuring performance against objectives, determining the causes of deviations, and taking corrective action where necessary. •Define "management" and explain the managerial significance of "effectiveness" and "efficiency". •Management is the ability to organize and allocate the resources of land, labor, and capital to achieve the company’s objectives and mission. It can also be defined as getting things done through people. •List five methods that can used to train or develop employees. •Understand and briefly describe effective management communication skills. •Describe four social responsibilities.

Describe and recognize legal and ethical responsibilities. •Recognize when TQM would benefit an organization.
List three methods for training and developing managers. •What are organizing work and structure?
Recognize when MBO would benefit an organization.
Articulate and explain change and culture.
Distinguish between mechanistic and organic organizations. •Assess and describe the importance of staffing.
Recognize the Herzberg two factor theory to employee motivation •Discuss the international business environment in terms of management awareness, global competition, and strategic planning •Compare and contrast the following three; basic planning, operations management, and strategic management. •Define conflict and stress? What are some ways it can it be reduced? •Assess and describe work teams.

Recognize when TQM would benefit an organization.
Recognize and understand the implications of job enrichment, enlargement and rotation. •Describe quality circle can recognize when there implementation may help an organization. •Define, explain, and provide an example of operations control. •Describe the difference between leadership and management. •Define the concept of synergy and how it relates to management of organizations. •Evaluate and describe four characteristics common to all organizations. •Describe at least three approaches or theories to motivate employees. •Recognize when "flattening an organization" may be appropriate 2.Additional information regarding the examination:

Failure to take the final examination or my not receiving it by Friday, Week 8 will result in course failure. •Questions, to include the sub-parts, should be thoroughly answered with at least a paragraph of three to four sentences. Answer all parts of the question. •The final examination is a closed resource examination.

If your test is to be returned by fax, print write legibility, and stay within standard 8.5 x 11.5 margins. •For maximum credit...one should be prepared to add a couple of sentences to each answer that demonstrates greater knowledge and understanding of the subject. Greater knowledge and understanding can be established by including information learned in eCollege class discussions, lectures, text, self-checks or in completing the research paper. References beyond the text can also be cited. 1.

Know and briefly describe the five basic management functions. •(1) Planning: Deciding what objectives to pursue and what to do to achieve those objectives; (2) Organizing: Grouping activities, assigning activities, and providing the authority necessary to carry out the activities. (3) Staffing: Determining human resource needs and recruiting, selecting, training, and developing human resources. (4) Leading: Directing and channeling human behavior toward the accomplishment of...
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