Fahad Amoudi

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Management Information Systems, 12e (Laudon) Chapter 14 Managing Projects 1) Between 30 and 40 percent of all software projects are "runaway" projects that far exceed original schedule and budget projections. Answer: TRUE Diff: 2 Page Ref: 529 AACSB: Reflective Thinking CASE: Content Objective: 14.1 2) An information system project's scope is directly related to its business requirements. Answer: TRUE Diff: 2 Page Ref: 530 AACSB: Analytic Skills CASE: Analysis Objective: 14.1 3) The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects. Answer: FALSE Diff: 3 Page Ref: 531-532 AACSB: Reflective Thinking CASE: Content Objective: 14.2 4) An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals. Answer: TRUE Diff: 2 Page Ref: 532 AACSB: Reflective Thinking CASE: Content Objective: 14.2 5) If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision. Answer: TRUE Diff: 2 Page Ref: 532 AACSB: Reflective Thinking CASE: Content Objective: 14.2

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6) Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection. Answer: TRUE Diff: 2 Page Ref: 536 AACSB: Reflective Thinking CASE: Content Objective: 14.2 7) Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems. Answer: TRUE Diff: 3 Page Ref: 537 AACSB: Reflective Thinking CASE: Content Objective: 14.3 8) More timely information is a tangible benefit of information systems. Answer: FALSE Diff: 2 Page Ref: 537 AACSB: Reflective Thinking CASE: Content Objective: 14.3 9) Intangible benefits cannot be immediately quantified but may lead to quantifiable gains in the long run. Answer: TRUE Diff: 1 Page Ref: 537 AACSB: Reflective Thinking CASE: Content Objective: 14.3 10) A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs. Answer: FALSE Diff: 2 Page Ref: 538 AACSB: Reflective Thinking CASE: Content Objective: 14.3 11) Real options pricing models use the concept of options valuation borrowed from the financial industry. Answer: TRUE Diff: 1 Page Ref: 538 AACSB: Reflective Thinking CASE: Content Objective: 14.3

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12) The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system. Answer: TRUE Diff: 1 Page Ref: 541 AACSB: Reflective Thinking CASE: Content Objective: 14.4 13) The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements. Answer: TRUE Diff: 1 Page Ref: 540 AACSB: Reflective Thinking CASE: Content Objective: 14.4 14) The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts. Answer: TRUE Diff: 1 Page Ref: 541 AACSB: Reflective Thinking CASE: Content Objective: 14.4 15) User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built. Answer: FALSE Diff: 2 Page Ref: 541 AACSB: Reflective Thinking CASE: Content Objective: 14.4 16) A Gantt chart graphically depicts project tasks and their interrelationships. Answer: FALSE Diff: 2 Page Ref: 543 AACSB: Reflective Thinking CASE: Content Objective: 14.5 17) Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization....
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