Factors That Influence the Employees’ Effectiveness at Work Place

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MOUNT KENYA UNIVERSITY

(KIGALI CAMPUS)

School of Business and Public Management

Department of Business

MBA Program Weekend

MBA 616: Organization behavior

Individual Assignment

Term paper

UWIZEYE BELANGE

MBA/0137/12

31 MARCH 2012

Contents
1. Introduction2

2. Literature review7

2.2.1Goal-setting8

1. Clarity9

2. Challenge9

3. Commitment10

4. Feedback11

5. Task Complexity11

Key Points12

2.2.1Performance feedback12

2.2.2Role congruity13

2.2.3Defined processes13

2.2.4Workplace incentives15

2.2.5.1 Monetary Incentives16

2.2.5.2 Non-Monetary Incentives16

2.2.5.3 Incentives Across Generations16

2.2.5.4 Problems with Monetary Incentives16

2.2.5.5 Tailoring Non-Monetary Incentives17

2.2.5Supervisor support17

2.2.8Opportunity to apply19

2.2.9Job aids19

Conclusion …………………………………………………………………………………………………………………………………………….20

1. Introduction

1.1 Background of the Study

In order to remain competitive, organizations rely on the full contribution of their employees. Those who invest in their people reap rewards through improved productivity and commitment. For this reason, effective employees are worth their weight in gold, and employing people that understand the basic tenets of human interaction increase company profits. The manner the employees engage with the organization, especially with their immediate environment, influences to a great extent their error rate, level of innovation and collaboration with other employees, absenteeism and, ultimately, how long they stay in the job. The study has the main objective of finding out the relationship between office design and productivity at work place .For this purpose, The findings show that office design is very crucial in terms of increasing employees’ productivity since it office design motivates the employees and increases their performance substantially. Most people spend fifty percent of their lives within indoor environments, which greatly influence their mental status, actions, abilities and performance (Sandstorm, 1994). Better outcomes and increased productivity is assumed to be the result of better workplace environment. Better physical environment of office will boosts the employees and ultimately improve their productivity. On the other hand, the factors such as dissatisfaction, cluttered workplaces and the physical environment play a major role in the loss of employees’ productivity (Carnevale 1992, Clements-Croome 1997).

Employee effectiveness is whatever you consider it to be. You could decide to measure how many of a certain product an employee can produce verses the amount they make. If you aren’t in a manufacturing industry, you may choose to measure effectiveness against another point of output that the client produces such as how many dollars in sales an employee brings in verses the amount of time it takes to get each client to agree to the sale.

Hughes (2007) surveyed 2000 employees pertain to various organizations and industries in multiple levels. The reported results of these survey showed that nine out of ten believed that a workspace quality affects the attitude of employees and increases their productivity. Employees in different organizations have different office designs. Every office has unique furniture and spatial arrangements, lighting and heating arrangements and different levels of noise. The purpose of this study is to analyze the impact of the office design factors on employees’ productivity. The literature reveals that good office design has a positive affect on employees’ productivity and the same assumption is being tested in this study for the offices of Saudi Aramco, Project Management in Saudi Arabia. This study will try to find out the effects of office design on employees’ productivity. The area chosen in the...
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