Factors Inlfuence Job Performance

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APPLIED PSYCHOLOGY: AN INTERNATIONAL REVIEW, 2008, 57 (3), 441–465 doi: 10.1111/j.1464-0597.2008.00328.x

Relationships between Facets of Job Satisfaction
and Task and Contextual Performance

EDWARDS
JOB SATISFACTIONLtd
Original UK ET Association PERFORMANCE
XXX
© International
0269-994X
Applied
APPS ArticlesAL.
Oxford, Psychology
Blackwell Publishing AND for Applied Psychology, 2008

Bryan D. Edwards*
Auburn University, USA

Suzanne T. Bell*
DePaul University, USA

Winfred Arthur, Jr.* and Arlette D. Decuir*
Texas A&M University, USA

This study examined the relationship between job satisfaction and task and contextual performance. Specifically, it assessed this relationship for overall as well as facets of job satisfaction. Four hundred and forty-four employees in a manufacturing plant completed measures of job satisfaction and their supervisors completed measures of task and contextual job performance. Results indicate that the relationships between overall job satisfaction and task and contextual performance were the same. However, when the facets of job satisfaction were considered, different relationships emerged. There was a stronger relationship between satisfaction with supervision and contextual performance compared to task performance. In contrast, there was a stronger relationship between satisfaction with work and task performance compared to contextual performance. Results indicated the importance of considering different facets with the job satisfaction and job performance relationship, as well as the importance of matching predictors and criteria in terms of their levels of specificity.

* Address for correspondence: Bryan D. Edwards, Department of Psychology, Auburn University, 226 Thach, Auburn, Alabama 36849, USA. Email: bedwards@auburn.edu; or Suzanne T. Bell, Department of Psychology, DePaul University, 2219 North Kenmore Avenue, Chicago, Illinois 60614-3504, USA. Email: sbell11@depaul.edu; or Winfred Arthur, Jr., Department of Psychology, 4235 TAMU, Texas A&M University, College Station, TX 77843-4235, USA. Email: wea@psyc.tamu.edu. Arlette D. Decuir may be contacted at the same address as Winfred Arthur, Jr.

This article is based in part on Arlette Decuir’s doctoral dissertation, conducted under the supervision of Winfred Arthur, Jr. at Texas A&M University. An earlier version of the article was presented at the 17th Annual Conference of the Society for Industrial and Organizational Psychology, Toronto, Canada.

© 2008 The Authors. Journal compilation © 2008 International Association of Applied Psychology. Published by Blackwell Publishing, 9600 Garsington Road, Oxford OX4 2DQ, UK and 350 Main Street, Malden, MA 02148, USA.

442

EDWARDS ET AL.

Cette étude examine la relation entre la satisfaction au travail, la tâche et la performance en contexte. Plus spécifiquement, cette relation a été évaluée en envisageant la relation au travail de façon globale ou selon différentes facettes. La satisfaction au travail a été mesurée auprès de 444 salariés d’une usine de fabrication, la tâche et la performance en contexte ont été évaluées par leurs supérieurs. Les résultats indiquent que les relations entre la satisfaction au travail envisagée de façon globale, la tâche et la performance en contexte sont les mêmes. Cependant, quand on distingue les facettes de la satisfaction au travail, des relations différentes émergent. Il y a une relation plus importante entre la satisfaction envers la supervision et la performance en contexte qu’entre la satisfaction envers la supervision et la performance. En revanche, il y a une relation plus forte entre la satisfaction du travail et la performance qu’entre la satisfaction du travail et la performance en contexte. Les résultats indiquent l’importance de trouver des indicateurs et des critères qui rendent compte de ces spécificités.

INTRODUCTION
Job satisfaction is an evaluative judgment about the degree of pleasure an employee derives...
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