College of Hospitality & Institutional Management
A Hotel Practicum Report
PRIME TOWER PROPERTY MANAGEMENT CORPORATION
(MAKATI PRIME TOWER SUITES)
Kalayaan Avenue cor. Mercado St. Makati City
Tel #: (632) 750-3010 Fax #: (632) 750-2984
TRAINING PERIOD: January 12, 2012 – March 12, 2012
In Partial Fulfillment of the Requirements for the course
SWEP – Supervise Work Experience Program
For a degree in
Bachelor of Science in Hotel and Restaurant Management
Brian M. Fajardo
7 B Rd. 3, San Miguel heights, Marulas, Valenzuela City
Contact no.: +639332377452
Jomar T. Parel, MBA
SWEP Coordinator, International & Hotel Sector
March 13, 2012
TABLE OF CONTENTS
Introduction of the Company2
Vision, Mission & Corporate Values6
The Company & Its Operations: SWOT Analysis10
Case Presentation and Discussion23
Weekly Training Experience Report26
General Perception of the Training28
Pictures in Action
Pictures of Facilities
Establishment’s Brochures (scanned)
Certificate of Completion of Training (scanned)
SWEP Evaluation Sheet (original)
Time Card / Time Sheet (original)
I consider this as one of my greatest achievements. This report wouldn’t be a success without the help of significant personalities. I would like to give my outmost appreciation for those who contributed to this report.
I would like to thank first and foremost God our Father that gave me strength, guidance, knowledge and patience in finishing my report.
To Mr. Jomar T. Parel, the students’ practicum coordinator who gave his time and guidance to help the students’ finish the program. His assistance and patience even on difficulties of the training process is well appreciated by the students.
To my family, who gave their full support and encouragement, in times of crisis are well appreciated. If it wasn’t for them, financially, none of these would have been possible.
Lastly, I would like to extend my thanks to the wonderful, friendly staff and employees of the Makati Prime Tower Suites, who let me, learn a lot about their company and also about hotel industry. Students like me were well appreciated.
To all, I am forever grateful.
INTRODUCTION OF THE COMPANY
Makati Prime Tower Suites
A gem to be discovered...
MAKATI PRIME TOWER SUITES, located at the heart of Makati’s business and entertainment district, within easy walking distance to a number of embassies, restaurants and major commercial and shopping areas, and a few minutes away from the domestic and international airports. Formerly known as the Primetown Century Tower Makati, the Makati Prime Tower Suites have opened its doors under a new management, Prime Tower Property Management Corporation on June 01, 2003. Prime Tower Property Management Corporation is a locally based management company set up in 2003 to operate the Makati Prime Tower Suites, catering to hotel accommodation and services. The company was established by Mr. Lauro R. Casaclang, as President. The hotel has enjoyed rapid growth since its establishment and plans for further development are underway. The company currently operates the 90-room Makati Prime Tower Suites.
The Makati Prime Tower Suites is a 34 storey condominium hotel complex featuring Studio Rooms, One Bedroom, Two Bedroom, Penthouse and Presidential Suites which is located at the heart of Makati’s business and entertainment district, within easy walking distance to embassies, restaurant and major commercial and...