“A good employee orientation helps everything to make sense. When things make sense to us, (i.e. when we understand) we feel more confident. Confidence, in turn leads to a positive attitude. A positive attitude increases our capacity for learning and it is infectious and therefore is self-reinforcing.” (Troughton) "Employee orientation should be an on-going learning process", according to the Novia Scotia, Canada government, which employees thousands of employees. The Nova Scotia Government states in its Employee Orientation Program Guidelines, that the learning process should begin on the employees first day to help the employee understand his/her job and performance expectations, the division and department goals and priorities as well as corporate goals and priorities. The guidelines also suggest that the orientation program should offer the use of multiple learning methods such as coaching, peer support, information sessions and online learning. The company may wish to provide both the supervisor and the employee with a check list to be used as a guide to the orientation process. As items are checked off, the company can be assured that the employee is learning everything he/she needs to become an effective and efficient, as well as an outstanding employee. ("Nova Scotia Government") Learning objectives would include learning the company goals, objectives, mission statement, and key people of the company, as well as legal issues/policies involved with the new job, company policies, company culture, and job specific training (learning).
The orientation process should make a good first impression with the new employee. He/she should feel welcome and wanted. The orientation session should help to lessen and/or eliminate a new hires anxiety. In today’s world of constant rushing - with items such as computers, as well as people, trying to move at lightening speed, thanks to our innovative technologies - employers often want to ignore and/or rush orientating the new employee into their company. According to Prime Resources, “Employers often assume that other workers, from other companies and/or areas, have the same work ethics and knowledge that they do.” ("Prime Resources") This is so far from the truth, especially in today’s world of diversity. People come from all walks of life. They have different cultural beliefs, religious beliefs, work ethics, values, etc. Even people of the same culture may experience a work culture or environment that is totally different than the new company’s culture or environment. New employee orientation is more important in today’s new global environment than ever before. With all the new technologies and changes taking place daily, we cannot rely on the good old fashion “common sense” theory. As Prime Resources stated in their article titled The Importance of New Employee Orientation, “Common sense isn’t so common anymore”. It is extremely important in today’s world that employees be given a thorough orientation into the new company. People need to know what is expected of them, the specifics of their job or position, and how to carry out their duties. They also need to know the company’s rules, expectations, goals, and mission statement if they are to succeed within the company.
Allowing the new employee to meet others in the company during orientation is another important factor of the orientation process. Meeting key people such as the owner or CEO of the company, the human resource manager, the company nurse, supervisors and so on, help the new employee feel more at “home” in his or her new environment. Having a complete and thorough orientation into the new company not only allows the new hire to feel comfortable in his/her new position, but it also benefits the company as the new hire will be more inclined to “own” his/her position, thus doing a better job. It will help in the retention of good employees. The less employee turnover...
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