TDA31-1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.
Different social, professional and cultural contexts may affect relationships and the way people communicate because of a lack of understanding of one another’s background and culture. There are some behaviour that may be perceived differently by people for example the way a person dresses may be accepted by one culture but not by another therefore offending them and increasing breakdown of a relationship
When communicating with others we need to consider the way in which we are working, sometimes we need to adapt the way we communicate in different situations for example the way we conduct ourselves in a meeting would be a more formal way of communication and different to the way we are when working normally.
We should also remember that different cultures will have their own ways of behaviour which may be to do with gestures, body language and eye contact. Also with more and more people using the internet and texting to contact each other there may be a problem with how fast someone responds to a message, leaving people wondering why haven’t they got back to me? Also non verbal types of communication can be taken the wrong way as people interpret messages wrong as they don’t have tone of voice to direct them.
TDA31-1.1, 1.2 and 1.3.