Explain the role of effective communication and interpersonal interaction in a health and social care context.
Explain what is effective community?
Effective communication is important because it ensures that information is clear, brief, accurate, non-judgmental, and useful. This reduces the possibility of mistakes being made, and ensuring suitable care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets.
Explain different type of communication?
Communication can happen past many procedures and methods and depending on the channel used and the style of communication there can be various types of communication.
Verbal Communication: Verbal communication is divided into written and oral communication. Oral communication can be face-to-face communication or a conversation over the phone; dialogs are influenced by voice tone, pitch, volume and the speed and clarity of speaking. The other type of verbal communication is written communication, written communication can be through mail, or email. The use of written communication depends on the style of writing, vocabulary used, grammar, clarity and precision of language.
Non-verbal Communication: Non-verbal communication includes the body language of the person who is speaking, which will include the body posture, the hand signs, and overall body movements. The facial expressions can play a role while communication since the expressions on a person’s face says a lot about his/her mood. On the other hand signs like a handshake, a smile or a hug can independently convey emotions. Non-verbal communication can also be in the form of pictorial representations, signboards, or even photographs, sketches and paintings.
Informal communication: Informal communication includes examples of free unrestrained communication between people who share a casual relationship with each other. Informal communication needs two people to...
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