Expectancy Theory

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Contents

1.0Analysis Using Motivation Theories1
1.1Expectancy Theory1
1.2Other Relevant Motivation Theories1
2.0Main Problems Defined2
3.0References3
4.0Appendices4
4.1Appendix 1: SWOT Analysis4

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1.0Analysis Using Motivation Theories
1.1Expectancy Theory
According to the case study, the senior staffs are not motivated enough to perform their work and this have given problem for the junior staffs in reaching their quota of 40 billable hours per week as they do not get credit for all hours worked from their senior staffs. Besides of that, the case study shows that the senior staffs are often take credit for their work and change the rate to be more expensive and this have result in unconcerned of the tremendous pressure that give difficulties. As to solve these problems, this decision solely depended on the employee’s motivation level which in turn depends on three factors of expectancy, valence and instrumentality. The Expectancy theory states that the intensity of a tendency to perform in a particular manner is dependent on the intensity of an expectation that the performance will be followed by a definite outcome and on the appeal of the outcome to the individual.

The Expectancy theory states that employee’s motivation is an outcome of how much an individual wants a reward (Valence), the assessment that the likelihood that the effort will lead to expected performance...
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