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Exostar Case Study BAE Systems eProcurement

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Exostar Case Study BAE Systems eProcurement
CASE STUDY

BAE Systems adopts eProcurement for enterprise efficiency
Leveraging a hosted solution to reduce cost and improve service levels
Company Profile

BAE Systems is a premier global defense and aerospace company delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, information technology solutions and customer support services.
BAE Systems Key Facts
- 3rd largest global defence company
- 6th largest US defence company
- 96,000 highly skilled people

Background: Building a Process Efficient Company
In 2001, BAE Systems undertook an enterprise wide effort to e-enable key areas of the organisation from sales and collaboration to sourcing and procurement.
The objective was to drive process efficiency and consistent use of technology platforms. BAE Systems knew that an undertaking of this magnitude would require a shift in the cultural mindset of its staff. When it came to adopting a catalogue ordering system for indirect procurement, BAE Systems purchased an enterprise software platform to support its organizational and process transformation. The goal was to enable web based ordering of ‘low value, high volume’ indirect goods and services from catalogues specifically configured for BAE Systems to maximize corporate deals with suppliers. Expected benefits included decreased off-contract spend, enforcement of standard processes, reduced cycle times, and increase visibility into total enterprise spending.

- Global capability
- Customers in over 100 countries
- Annual sales exceed £15 billion *
- Annual R&D exceeds £1.2 billion *
- More than 100 new inventions every year Challenge

Originally, BAE Systems sought to achieve its business goals with an inhouse software solution. With low user adoption and frustration with long cycle times, BAE Systems needed to reevaluate its approach. Ultimately, management wanted a single solution deployed across the global enterprise that delivered business results at a

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