Executive Mba Marketing - Consumer Behaviour

Topics: Psychology, Consumer protection, Problem solving Pages: 1 (254 words) Published: March 1, 2012
1.You are the brand manager of a new line of light weight autofocus, economically priced digital cameras. Describe how an understanding of consumer behaviour will help you in your segmentation strategy and promotion strategy. What are the consumer behaviour variables that are crucial to your understanding of this market ? 2.Gillette, an established market leader in shaving products, is planning a foray into skin care products for men. How can the company use stimulus generalisation to market these products ? Can instrumental conditioning also be applied in this marketing situation ? How ? 3.Which of the stages of the family life cycle would constitute the most lucrative segment/segments for the following products and services? (a)Domino's pizza

(b) Mobile telephones
(c) Mutual funds
Justify your answer.
4.What do you understand by extensive problem solving, limited problem solving and routinised response behaviour ? What kind of decision process can you expect in the following cases and why ? (a)decision process Purchase of a greeting card for a close friend. (b) Purchase of an after shave lotion/moisturiser.

5.Write short notes on any tree of the following :
(a)Factors likely to increase prepurchase search for information (b)Economic model of buyer behavior
(c)Howard Sheth Model
(d)Post purchase dissonance
(e)Trait theory of personality
6.What is meant by consumer attitude. What are its components and functions. 7.Discuss the influence of social sciences on buyer behavior. 8.Explain why consumer protection act was passed. Has it succeeded in achieving its objective.
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