3. Ethnic group:
j. Others, please specify: ___________________
n. Others, please specify: ___________________
5. Did you heard of “GSC.com.my” before?
6. Did you ever visit “GSC.com.my” before?
7. How frequent do you visit “GSC.com.my”?
s. Once in a week
t. Once in a month
u. Twice in a month
v. More than twice in a month
8. Are you a member of “GSC.com.my”?
9. Is “GSC.com.my” a user-friendly website (easy to use)? z. Yes
10. What do you do when you visit “GSC.com.my”?
|. Check for showing time for the movie
}. Check for the availability of the movie
~. Check for promotion
. Online purchasing movie’s ticket
. Participate in the contest
11. Did you ever purchase movie’s ticket on “GSC.com.my” before? . Yes
12. Do you prefer GSC to allow refund for tickets that purchased online? . Yes
13. Is “GSC.com.my” working every time you visit it?
14. Are you happy to participate in the contest in “GSC.com.my”? . Yes
15. Did you ever provide feedback in “GSC.com.my”?
16. Did you ever having problems on finding the location of the branches of GSC? . Yes
17. Is the FAQ session in “GSC.com.my” helpful?
18. Do you prefer “GSC.com.my” to provide more display language option? . Yes
1. Did you ever have an unpleasant experience while using...
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