This Sample Examination represents the Final Examination that students complete in Week Six. As in the following Sample Examination, the Final Examination includes questions that assess the course objectives. Although the Sample Examination includes one question per objective, the Final Examination includes three questions per course objective.
Refer to the questions in the following Sample Examination to represent the type of questions in the Final Examination. Refer to the weekly readings and content outlines for each week as study references for the Final Examination.
Week One: Organizational Structure
Objective: Summarize the impact of structure on an organization.
1. According to management guru Tom Peters, almost all quality improvement comes from _____ of design, manufacturing, layout, processes, and procedures. a. modification
Objective: Compare and contrast management and leadership.
2.A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz’s essential management skills categories? a. technical
Objective: Explain how organizational behavior (OB) theories shape management pupose, positions, and essential skills.
3.Group behavior, power, and conflict are central areas of study for _____. a. archaeologists
d. social psychologists
e. operations analysts
Week Two: Leading Individuals
Objective: Evaluate how attitudes and emotions influence behaviors.
4.Which of the following is not true concerning emotions?
a. Some emotions can reduce employee performance.
b. Employees bring an emotional component with them to work every day. c. Emotions are neutral factors in organizational behavior. d. In the past, emotions were rarely viewed as being constructive. e. Some emotions can enhance employee performance.
Objective: Explain ways personality and values influence behaviors.
5.A book that profiled 13 contemporary businesspeople who created supersuccessful firms including Apple Computer, FedEx, Honda Motors, Microsoft, and Sony found that all 13 were what type of thinkers? a. perceiving
Objective: Create a plan to increase employee motivation, satisfaction, and performance.
6.Steve is unhappy with his job. He takes every possible vacation and sick day and sometimes shows up for work late. He is expressing his dissatisfaction through _____. a. exit
d. social voice
Week Three: Leading Organizations
Objective: Differentiate between groups and teams.
7.Which of the following types of teams would most likely empower its team members to make work-related decisions? a. technical
Objective: Evaluate the challenges of communicating in groups and teams.
8.A temporary task group working under a time-constrained deadline would be expected to behave in which of the following manners? a. Forming, then storming, then norming, then performing, and finally adjourning. b. Exhibit long periods of inertia interspersed with brief revolutionary changes triggered by its members’ awareness of looming deadlines c. Develop plans, assign roles, determine and allocate resources, resolve conflicts, and set norms d. Group energy will move rapidly from getting to know and understand each other to performing the task at hand e. A period of activity where tasks are set and the bulk of the project is completed, followed by a period of...