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Evaluative Report

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Evaluative Report
Evaluative report
A communication report on a dining experience

Executive summary
This report presents the dining experience in the famous restaurant pancake on the rocks. This report covers the impression of the restaurant and observation on the staff and service process. On the hand, there are some problem been found out during the dining period, the finding will following by the impression of the decoration. While to indicate the hospitality employees use the professional service to the customer. Food and beverage is excellent and attack both of demotic customer and international tourist. Pancake on the rocks has the high reputation within Sydney region area. The discussion results are analysis each finding and give the academic support and solutions. Recommendation provide by the end of the paragraph.

Table of Contents Page

Executive Summary 2

1. Introduction 3

2. Methods / Procedures 3

3. Findings 4

3.1 Decoration 4
3.2 Hospitality employees 4
3.3 food and beverage ... 5
3.4 Reputation 5

4. Discussions of results 6

5. Conclusions 7

6. Recommendations 8

References 9

Introduction
This report described a dining experience in Pancake on the Rocks Sydney. The purpose for this report is analysis the dining atmosphere and communication skills influence the customer. In addition, this report will also make recommendation of the restaurant improvement. This report will cover the restaurant history and customer feedback to the restaurant. As a famous restaurant in Sydney, the service and food quality is different than other restaurant. This report only from my sense, because of the time limitation of dining period, some information has not gained sufficient by researched. Also the report covers the atmosphere and environment impacts of people dining. Customer feedback for the restaurant is essential. However, Pancake is famous restaurant in Sydney; it is not only attacked local people but also attacked a lot

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