Evaluation of Enterprise Information Architecture in Malaysia

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Evaluation of Enterprise Information Architecture (EIA) Practices in Malaysia Rafidah Abd. Razak, Zulkhairi Md. Dahalin, Rohaya Dahari, Siti Sakira Kamaruddin and Sahadah Abdullah Faculty of Information Technology, Universiti Utara Malaysia, 06010 UUM Sintok, Kedah, Malaysia (rafidah, zul, roha. sakira. sahadahl@uum.edu.mv Abstract. In this paper, we described findings based on a study on Enterprise Information Architecture (EIA) implementation in Malaysia. The study investigates the existence of the enterprise architecture in private and public enterprises in Malaysia and evaluates the presence of the architecture and its practical use against the established guidelines and fi^meworks as expounded by the proponents of the enterprise architecture. The Zachman Framework was used to evaluate the practice of EIA in these enterprises. A multiple case study was undertaken in which ten enterprises fi-om public and private sectors participated. The paper would highlights gaps in the current practices of EIA in Malaysian enterprises and identifies factors of EIA implementation. In addition, the study would also provide recommendations for enterprises to consciously embark on the EIA paradigm in order to achieve the goals of the enterprise. Keywords: Enterprise Information Architecture, Enterprise Architecture, Zachman Framework

1. INTRODUCTION
Enterprise Information Architecture (EIA) is a blueprint for how an organization achieves the current and future business objectives using information technology (IT). It examines the key business, information, application, and technology strategies and their impact on business fimctions [1]. The Zachman Framework is probably the most recognized and popular approach to enterprise modeling [2]. The fi*amework is described as an architecture that represents the information systems' artifacts, providing a means of ensuring that standards for creating the information environment exist and that they are appropriately integrated. The increasing size and complexity of the implementation of information systems, it is necessary to use some logical construct for defining and controlling the interfaces and integration of all of the components of the system [3]. Therefore, it is necessary to any enterprise to define enterprise information architecture to enable an integrated vision and global perspective of the enterprise information resources; to enable the discovery and elimination of redundancy in business process; to having information systems that reflect common goals and performance measures for all managers, to encourage cooperation within enterprise; and to become the bridge between the business and technical domains [1]. Please use the following format when citing this chapter: Razak, R. A., Dahalin, Z. M., Dahari, R., Kamaruddin, S. S., Abdullah, S., 2007, in IFIP International Federation for Information Processing, Volume 255, Research and Practical Issues of Enterprise Information Systems II Volume 2, eds. L. Xu, Tjoa A., Chaudhry S. (Boston: Springer), pp. 1011-1017.

1012 Rafidah Abd. Razak, Zulkhairi Md. Dahalin, Rohaya Dahari, Siti Sakira Kamaruddin and Sahadah Abdullah As Malaysia moved from an agriculture-based to a manufacturing-based and presently towards capital-intensive, high technology and high value-added industries, defining and planning for strategic information is becoming very important to Malaysian enterprises. For this reason, we felt that it would be crucial to investigate the situation in Malaysia, in order to gain insight into actual EIA implementation in Malaysian enterprises. The findings could promote the awareness of EIA implementation in terms of lessons learnt, pitfalls, contributing factors and benefits. In addition, the study could provide recommendations for enterprises to embark on EIA implementation. To address these concerns, the research described in this paper was designed around the following...
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