Telecommunication industry becomes popular from years to years in Cambodia, a small country with more than 14 million people. Currently there are 8 operators of telecom company operating in Cambodia such as Latelz Co. Ltd. Metfone, Mobitel, Hello, Beeline, qb, Mfone, and Excel. In July, Latelz Co., Ltd. which are known as Smart Mobile is under number 2 in the telecom market in terms of subscribers.
Latelz Co., Ltd. is selected to be our place for writing Senior Project Report of Analysis of Staffing Policy. This company was established in 2009 with employees currently more than 600 employees. It is a small company but a successful one. The main purpose of our report is to find out the staffing strategy of Latelz Co., Ltd. and compare to our theory to improve the future of HRM of this company.
The questionnaires and the checklist for the oral interviews were conducted in order to gather all the information related to the staffing policy. In addition, the observation and the SWOT analysis were also done to find out the weakness and threat for improving the company’s HRM and business.
The results of this research show that there are some lacks of staffing policy in this company. The interview is always conducted without Structure Interview Questions. The written test is never applied in this company. Moreover, Customer Service perform their tasks in different norm and standard in all smart shops.
Besides weakness of this company, we also can see some strong points which always help this company to growth. High technology is considered as one of the strong point. Currently, Latelz Co., Ltd. is providing internet speed 3.75G which there is less competitors has it. Marketing strategy and product development is greatly conducted in this company which booth the sales volume go up. As an example, in July 2012, Latelz Co., Ltd. has more than 3 million users.
In short, we see that this company is staying in the status of growing from days to days because of its strong and opportunities points. Meanwhiles, Latelz Co., Ltd should not forget to study about its weakness and threat in the near future. They need to well manage bad points and take more eyes look at the status of competitor’s activities. Otherwise, Latelz Co., Ltd cannot maintain its good situation as currently.
This Senior Project Report (SPR) is a completion of the researchers’ requirements for the degree of Bachelor of Arts in Business Administration. We would like to pay respect to those who contribute this senior project report by guiding, encouraging and supporting us. Without these supports, we really can’t complete our report successfully. First of all, we would like to express our deepest gratitude and thankfulness to Royal Government of Cambodia which has provided god education system form Cambodian youth in order improve its human resources in the country. We appreciate the leadership and management style of the Ministry of Education and Youth in Cambodia for their hard working on education system and the improvement. Secondly, we would like to express the sincere thanks to Dr. Kol Pheng, who is the president of Pannassastra University of Cambodia (PUC). Dr. Chea San Chanthorn, the chancellor of University who created good management, Professor Chiv Ratha, Dean of Faculty of Business and Economics, who have always been giving a lot of valuable guidance and advice and very strong support, encouragement and motivation for our report and study. Thirdly, we must also thank our Professor Eng Kimsan, who plays a role as our advisor and has been very helpful and supportive with his great insights, advice and guidance. It was his constantly good work of repeating editing throughout the paper research and writing that have played such an important role in this report. We would also like to extend our sincere appreciation to the Business and Economics Senior Project Board Council, Pannasastra University of Cambodia, for their...