Evaluating Services by a Customer Service Department

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American International University-Bangladesh (AIUB)

Proposal On

“Evaluating Services by a Customer Service Department” A study on Real Estate and Developer Business in Bangladesh

Supervised By:

DR. MD. FARUQUE HOSSAIN

Faculty of Masters of Business Administration

American International University-Bangladesh (AIUB)

Submitted By;

Debnath,Pragya Paramita ID- 11-95135-3

Course name: Research Methodology

Section: A

Date of Submission: 14/10/2012

I. Title of the study :

“Evaluating Services by a Customer Service Department”

A study on Real Estate and Developer Business in Bangladesh.

II. Introduction :

Bangladesh has come a long way since its independence. It has improved key social indicators and the wellbeing of its people. Developments & Holdings business is integral part of this progress. Today Bangladesh real Estate Company provides us some different opportunities to build future .Developer business is the largest private sector business conglomerate of Bangladesh Developer business is the one of the popular business in the Bangladesh. Here I’m focusing on the Customers satisfaction of the business.

Theoretical Framework

i. Review of Related Literature:

For literature review I’m visiting some websites and related with the real estate ad devotes firms.

ii. Theories That Have Bearing on the Problem:

Developer business is the one of the popular business in the Bangladesh. Here I’m focusing on the Customers satisfaction of the business. The present study was not out of limitations. But as a student it was a great opportunity for me to know about the real estate sector and their service activities of Bangladesh specially Asset Development & Holdings Ltd. I have obtained whole-hearted co-operation from the employee of devote company. All the day they were extremely busy, but they gave us time to...
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