Octavius L. Crowell
August 9, 2012
The most recent situation I have had involving speech ethics, had to be when I
first started my job as front desk clerk at the Marriott hotel. All of my previous
occupations were warehouse type meaning I had little to knew contact with customers,
and I didn't have to speak much. So when I started working at the Marriott as a front desk
clerk , the main attribute of the job was speaking and interacting with guest. This was a
major transformation from my previous jobs and required me to work on my speech
ethics immediately. I started watching videos for proper speech ethics and it really helped
me out a lot, I am still employed by Marriott four years later, and it has been the best job
I have had so far. Not only have I gotten good at speaking and interacting with the guest I
find myself enjoying it. It can be refreshing to have a conversation with an complete
stranger you have just met.
With my experience of speaking in front of strangers all day long at work, it
helped me prepare for speaking in front of classmate at university of phoenix. I could tell
a difference because neither was I shy or nervous to stand up in speak in my very first
class I attended at university of phoenix, I figured that confidence came from the type of
work I do at the hotel.
I have received a good amount of awards from my job, like employee of the
month and most outstanding customer representative. I am also in line for promotion to
become the assistant front desk manager. Without the proper speech ethics this would not
have been possible. Having the proper speech ethics can take a person a long way, it
show professionalism, intelligence, and respectfulness in a human being. Not having the
proper speech ethics can be the downfall in a person career, business, and maybe even...