22 July 2010
Ethical Workplace Dilemma
When I think about it, I have encountered different ethical dilemmas in my place of work. One issue that has come up recently, was that of one of my employees came to me to discuss a hygiene issue she was having with one of the other workers in the office. At the time, I wasn’t sure about how to approach the situation, but thought back to some of my management training I had about 7 months ago, and what steps I should take to address the issue in the most professional as well as respectful manner. If I were to look at it from an ethical perspective, and that of a utilitarian view, I would have to say that the ethical action is the one that provides the most good or does the least harm, or, to put it another way, produces the greatest balance of good over harm. The ethical corporate action, then, is the one that produces the greatest good and does the least harm for all who are affected-customers, employees, shareholders, the community, and the environment. The utilitarian approach deals with consequences; it tries both to increase the good done and to reduce the harm done.
So, with that taken into consideration, I look back on it now, and realize that this is actually the approach I used when dealing with this particular situation. What I did, was I pulled the young lady that had been complained about, and pulled her into my office the same day the complaint was made. When she came into my office, I immediately understood what the person who brought up the claim was talking about, because I could smell her as soon as she walked into my office. It wasn’t just any smell though, it was a very distinct smell of marijuana and alcohol, amongst other slight hygiene issues, but those were the two that concerned me the most. So, I first asked her if she knew why I had called her into my office, and she replied that she didn’t. I then mentioned something about there were people...