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ethical issue of alcohol
SR.NO
TOPIC
PAGE NO
1
Introduction to the global tourism and hospitality industry
3
2
Current issues for the tourism and hospitality industry
4
3
Ownership and management structures and the accommodation
6
4
Rooms Division – an overview from a global perspective
16
5
Food and Beverage
20
6
The restaurant business
23
7
MICE: meetings, incentives, conventions, and exhibitions
25
8
Sustainability and corporate social responsibility in the global hospitality industry
27
9
Future trends and challenges facing the global hospitality industry
31

In this portfolio I am going to discuss about introduction to global tourism and hospitality, industry interrelated nature of tourism and the challenges faced while entering this industry. I have also spoken about the current issues in which I have explained about the history of HYATT and the impact it has worldwide. Apart from I have explained about advantages and disadvantages of ownership, difference between luxury and boutique hotels, similarities of cruise& resort hotels and analysing that why casino is popular for developer. Further in case study I have explained the problem in the case study and its critical issues along with a suitable solution for it. In second case study I have explained about the installation of PMS system and the decision making involved in the organisation. For this portfolio I have visited some places and given the description about it for e.g. coffee shop, shark bar, The Star and a local restaurant named Gungho. An further I am discussing about cost reduction methods and how it helps in improving performance business operation and about CSR. An at last there is explanation about the current and future trends of hotel.

INTRODUCTION TO GLOBAL HOSPITALITY AND TOURISM

Hospitality has been considered a term inextricably related to tourism and leisure. Originally tourism should be seen as a form of commercialized

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