Ethical Culture Building

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Ethical Culture Building: A Modern Business Imperative
RESEARCH REPORT

T H E

F O U N D A T I O N

Ethical Culture Building: A Modern Business Imperative
RESEARCH REPORT

In response to the feedback gathered in the ECOA 2006 Member Survey, we have accelerated efforts to provide top-line research to all our members. As part of our new research agenda, we are pleased to present the enclosed report, Ethical Culture Building: A Modern Business Imperative. Developing an ethical organizational culture is more important than ever. The Federal Sentencing Guidelines define an effective compliance and ethics program as one that promotes an organizational culture that encourages ethical conduct and a commitment to compliance with the law. We know that many of our members struggle with the issue of developing an ethical culture and often lack tangible advice and evidence needed to achieve that goal. The enclosed report will serve as an invaluable guide in defining, building, and assessing an ethical culture in addition to demonstrating the relationship between workplace culture and legal compliance. We hope Ethical Culture Building: A Modern Business Imperative will prove to be a valuable tool for you and your colleagues. Tapping the research alliance the ECOA formed with the Ethics Resource Center last year, we plan to produce many more research projects on the issues that concern our members most. Please note that this report and other new research provided to our members, often at no charge, is supported by donations to the ECOA Foundation. If you or your company would like to support a specific research project or provide general support to ECOA Foundation projects, please contact Keith Darcy, executive director, at 781-647-9333. Opportunities to support the foundation occur at all levels; we are eager to give you more information on ways to become involved.

T H E

F O U N D A T I O N

The ECOA Foundation and Board of Directors extend their appreciation to ERC for the research, development, and writing of this report.

Ethical Culture Building
RESEARCH REPORT

Table of Contents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Good Ethics, Good Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What Is “Ethical Culture?” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Ethical Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Ethical Climate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Ethical Culture and Climate: How They Interact and What Makes Each Unique . . . . . . . . . . 12 Figure 1. Interaction between and Qualities of Ethical Culture and Ethical Climate . . . . . . . 13 What Is the Impact of Ethical Climate and Culture? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Table 1. Summary of Analysis of Impact of Ethical Culture and Climate . . . . . . . . . . . . . . . . 15 How Do Ethical Cultures and Climates Form? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Leadership and the Organizational Life Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 2. Leadership and the Organizational Life Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 How Leadership Embeds Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Leadership, Ethical Climate, and Ethical Culture . . . . . . . . . . . . . ....
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