Essentials of Management Information Science

Topics: Management, Strategic management, Business Pages: 35 (4584 words) Published: May 13, 2014
Chapter 1
Business Information Systems in Your Career

Classification Schema:

AACSB: The Association to Advance Collegiate Schools of Business CASE: Bloom/author cognitive categories of content, analysis, synthesis, and evaluation

True-False Questions

1.
Internet advertising is growing at a rate of more than 30 percent a year

Answer: False Page Reference: 6Difficulty: Hard

AACSB: Reflective Thinking

2.
A business model describes how a company produces, delivers, and sells a product or service to create wealth.

Answer: True Page Reference: 8Difficulty: Easy

AACSB: Reflective Thinking

3.
Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the hardware and software needed.

Answer: False Page Reference: 10-11Difficulty: Moderate

AACSB: Use of IT

4.
Computers are only part of an information system

Answer: True Page Reference: 12Difficulty: Easy

AACSB: Use of IT

5.
Information systems literacy describes the behavioral approach to information systems, while computer literacy describes the technical approach.

Answer: False Page Reference: 13Difficulty: Easy

AACSB: Use of IT

6.
The dimensions of information systems are people, organizations, and information technology.

Answer: True Page Reference: 13Difficulty: Easy

AACSB: Use of IT

7.
In order to understand how a specific business firm uses information systems, you need to know something about the history and culture of the company.

Answer: True Page Reference: 13Difficulty: Easy

AACSB: Use of IT

8.
Developing a new product, fulfilling an order, or hiring a new employee are examples of business processes.

Answer: True Page Reference: 14Difficulty: Easy

AACSB: Reflective Thinking

9.
Business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization.

Answer: False Page Reference: 14Difficulty: Moderate

AACSB: Reflective Thinking

10.
Employee attitudes about their jobs, employers, or technology can have a powerful effect on their abilities to use information systems productively.

Answer: True Page Reference: 14Difficulty: Easy

AACSB: Use of IT

11.
A network requires at least three computers and a shared resource.

Answer: False Page Reference: 15Difficulty: Moderate

AACSB: Use of IT

12. .
An IT infrastructure provides the platform on which the firm can build its information systems.

Answer: True Page Reference: 15Difficulty: Easy

AACSB: Use of IT

13.
(Analysis)

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

Answer: True Page Reference: 16Difficulty: Hard

AACSB: Reflective Thinking

CASE: Analysis in terms of categorize

14.
Identifying a problem includes agreeing that a problem exists.

Answer: True Page Reference: 18Difficulty: Easy

AACSB: Reflective Thinking

15.
Political conflict is an example of the people dimension of business problems.

Answer: False Page Reference: 20Difficulty: Hard

AACSB: Reflective Thinking

16.
There is no way that firms today can perform even basic accounting functions without extensive investment in systems.

Answer: True Page Reference: 24Difficulty: Moderate

AACSB: Use of IT

17.
Forensic accounting is used to investigate bankruptcies and contract disputes.

Answer: True Page Reference: 24Difficulty: Moderate

AACSB: Reflective Thinking

18.
An understanding of enterprise–wide systems for customer relationship management is one of the skills relevant to careers in marketing.

Answer: True Page Reference: 26Difficulty: Moderate

AACSB: Use of IT

19.
Whereas marketing and...
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