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The Punctuality of KTM.
Interview
Name:| Aruna Raj|
Date:| 18th OCT 2012|
Time :| 10:25 a.m.|
Adult/Student:| Student|

1. Do you use KTM every day? From which station to which station? Sometime only. From subang to kl central.

2. What do you think of the state of the KTM provide by the government? So bad.

3. Would you think KTM could improve their punctuality? How? Yes. By making the KTM faster.

4. Do you think the KTM should provide a way to inform the passengers the train’s arrival? Why? Yes. So that the passengers will know what time the train will come.

5. Which coach you always took? The normal couch or the ladies coach and what is the condition? The ladies coach. It’s not ok because some male passengers will come in the ladies coach and sit there.

6. Which do you prefer to use KTM or Car for your work/study? Car.

7. Should KTM introduce to first class Commuter coach?
No.

8. Will KTM be improving as good as the Singapore KTM? Why? It can be improved but not now. Because people in Malaysia now are not as good as Singaporean.

9. Do you think the one who is in charge is responsible for the punctuality? Maybe.

10. Will you still be using although the punctuality is not improved? Why? Yes. Because KL traffic is very bad.

Thank you for your cooperation!

The Punctuality of KTM.
Interview
Name:| Annabelle |
Date:| 18/10/2012|
Time :| 12.24pm|
Adult/Student:| Student|

1. Do you use KTM every day? From which station to which station? Nope. But I did try once and it was very slow. I think is from KL Central to Mid Valley.

2. What do you think of the state of the KTM provide by the government? It is good that they provide us to travel further distance but it is too crowded and slow.

3. Would you think KTM could improve their punctuality? How? Yes, they could actually. They might hire more people.

4. Do you think the KTM should provide a way to inform the passengers the train’s arrival? Why? Yes, they should. Time is precious. People might need to rush back home or emergency.

5. Which coach you always took? The normal couch or the ladies coach and what is the condition? The lady coach. But sometimes I found there are guys in the lady couch. They should be more aware pf that.

6. Why do you prefer to use KTM or Car for your work/study? I think I prefer to use car.

7. Should KTM introduce to first class Commuter coach?
No. It use a lot of our time.

8. Will KTM be improving as good as the Singapore KTM? Why? No. Because of the punctuality.

9. Do you think the one who is in charge is responsible for the punctuality? Yes.

10. Will you still be using although the punctuality is not improved? Why? NO. It was too crowded and dangerous for girls.

Thank you for your cooperation!

The Punctuality of KTM.
Interview
Name:| Chyna Elvina Chin Li Yuen|
Date:| 28th October|
Time :| 12.57 pm|
Adult/Student:| Student|

1. Do you use KTM every day? From which station to which station? Yes. From KL Sentral.

2. What do you think of the state of the KTM provide by the government? Normally is ok.

3. Would you think KTM could improve their punctuality? How? Definitely. It should come every 5-10 minutes.

4. Do you think the KTM should provide a way to inform the passengers the train’s arrival? Why? Yes, to make inform the passenger clearly about the arrival of the KTM.

5. Which coach you always took? The normal couch or the ladies coach and what is the condition? The ladies coach normally. If there is not seats available, the normal seats are my choice too.

6. Why do you prefer to use KTM or Car for your work/study? I live very far from my college. Driving a car would cost a lot.

7. Should KTM introduce to first class Commuter coach?
It is not necessary if it is just short distances.

8. Will KTM be improving as good as the...
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