4741 Nara Vista Way Las Vegas, NV 89103 702.782.2689 Rickroll2009@hotmail.com
To obtain a position within a reputable company that will challenge my skills and provide me the ability to assist with the growth of the company I represent.
Wynn/Encore resorts, Slot Marketing Department
Red Card Representative Mar 2012 - Present
* Responsible for signing up new Red Card members at the desk and on the casino floor, and keeping our new/current members updated about existing and future promotions and special events * Cooperate with other departments such as Room Reservations, Resort Marketing, Telemarketing, concierge etc. to ensure our guests are receiving the 5 star 5 Diamond experience we strive to implement * Inform guests about their free credit, comps, and other promotions they may be able to receive based on the evaluation of their slot/table play * Assisting Special Events department with running slot tournaments, private VIP giveaways, and Banquets such as Superbowl and Chinese New Year.
Medco Mail Order Pharmacy
Pharmaceutical Phone Support Sep 2011 – Feb 2012
* Provide over the phone customer service to patients to assist them with any questions and concerns regarding their medication orders * Taking payments and fulfilling requests for customers prescriptions to get filled * Communicate with Pharmacists and Supervisors to ensure medication orders are being filled properly and being sent to the correct people/address * Cooperate with Large Pharmaceutical corporations such as Blue Cross Blue Shield, Medicare, Anthem and G.I.H.A in order to file claims, and explain patients health plans