In 2000 PepsiAmericas merged with Whitman Corp and became the second largest Pepsi bottler of the United States. On the 1st of March 2010 PepsiAmericas became a division of PepsiCo’s, Pepsi Beverages Company. Today PepsiCo makes $60 billion in revenues and has 285,000 employees. PepsiAmericas chose to implement a PeopleSoft ERP solution to increase the profitability of the company. The core ERP components helped PepsiAmericas to improve its business by establishing a complete integration of the front- and back-office systems. The software provided a match between real-time customer information, customer orders and customer account balance. Because of the easy accessibility of customer data, the tel-sell department could work on the customer relationships by anticipating on previous failed interactions . With the extended ERP components the the tel-sell department was also able to increase sale by matching previous customer orders to running promotions, an outcome of the total integration of the front and the back office. The Supply Chain Module decreased the monthly inventory from an average of 15 days to a maximum of 2 days. The inventory accounting was done automatically. This resulted in more accurate and timely deliveries. In the meantime PepsiAmericas has replaced the PeopleSoft software by SAP software. If PepsiAmericas wouldn’t have been able to implement the extended CRM component the increase of sale would have been difficult, if not impossible. The tel-sell department would eventually miss many sales opportunities and this would result in less profit. It is difficult to recommend one ERP package. Usually the implementation of one component brings along the wish or need for an other package. If PepsiAmericas decides to implement extra ERP components: 1.
Oracle Order Management
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