Footsteps of giants
This kids' apparel-maker was in expansion mode, when it realized that its current IT systems would not be able to support its ambitious plans. What followed was a complete overhaul and an implementation of new ERP systems with able assistance from Tectura India. Nandini Chhatre reports |[pic] |
|Naresh Kunwar, |
Lilliput Kidswear is a brand that enjoys strong recall in the minds of its audience-children-which is one of the major reasons that have influenced the company's growth initiatives. Lilliput Kidswear has come a long way from just manufacturing and exporting women's and children's wear to starting its first store in Delhi in 2002, to having a strong presence in both domestic and international markets (Bahrain and China) in kidswear. Today, Lilliput Kidswear has eight manufacturing units in Delhi and NCR with 3,000 state-of-the-art machines producing 6,00,000 units of clothing per month. As Lilliput continues to work towards its mission of becoming an international brand in the kids apparel segment, the IT team of the company, headed by Naresh Kunwar, discovered that their systems were not geared to meet the challenges posed by high-speed expansion, which could be a possible road block to the envisaged growth rate. Consequently, the company was on the lookout for a solution which would allow them to manage their growing retail business more professionally and seamlessly. This is where the company found able support in the Gurgaon-based Tectura India, a Microsoft Gold Certified Partner, a leading Microsoft Dynamics™ partner and global services company. "Tectura has a dedicated team which looks after the retail business. The team constitutes professionals who have retail industry experience," states Deepak Saini, Tectura India. Retail implementations typically require the service organization to deploy resources in parallel and at multiple locations to give a cutting-edge and flexible solution. For Lilliput, the solution architecture is very flexible, minimizing customization needs and allowing incremental setups/rollouts. The solution
Lilliput decided to do whatever it took to make its retail solution a success. The IT team, under the leadership of Naresh Kunwar, started working with every department to understand their requirements and difficulties, their pain points and critical issues. "It was a good...