Enterprise Collaboration Systems

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ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Department of Business Administration)
*****

MANAGEMENT INFORMATION SYSTEMS (8507)

(CHECK LIST)

SEMESTER: SPRING, 2012

This packet comprises the following material:

1.Text Book
2. Course Outlines
3. Assignment No. 1 & 2
4. Assignment Forms (2 sets)

Please contact at the address given below if you find anything missing out of the packet:

Mailing Officer
Admission & Mailing
Allama Iqbal Open University
H-8, ISLAMABAD
Phone: 051-9057611-12

Mrs. Sana Akbar Khan

Course Coordinator

ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Department of Business Administration)

WARNING
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE. 2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU PLAGIARISM POLICY”.

Course: Management Information Systems (8507) Semester: Spring, 2012 Level: MBA/M.ComTotal Marks: 100
ASSIGNMENT No. 1

Q. 1(a) Discuss the basic roles of Information systems. Support each role with an example.(10) (b) How do E-business and IT help organizations in achieving sustainable competitive advantage? Explain.(10)

Q. 2Discuss the relationship between application software and system software. Compare various business software suites or integrated packages available in the market.(20)

Q. 3Differentiate the relational and object oriented databases. Analyze and explain which is most suitable for small and large organizations? Justify your answer with examples.(20)

Q. 4(a)What is E-commerce Process Architecture? Describe the nine essential components of E-commerce Process Architecture.(10) (b) Discuss the business strategies driving the trends in B2C and B2B e-commerce.(10)

Q. 5What is Customer Relationship Management? Describe its functions, trends, benefits, and issues.(20)

ASSIGNMENT No. 2
(Total Marks: 100)

This assignment is a research-oriented activity. You are required to obtain information relating to any business or commercial organization, write a paper of about 10 pages on the topic allotted to you. You are required to prepare two copies of Assignment # 2. Submit one copy to your tutor/teacher for evaluation and the second copy for presentation in the workshop in the presence of your resource persons and classmates, which will be held at the end of the semester prior to final examination. Student studying at the approved Study Centers of AIOU are required to present the same at their study centers. i.Introduction to the topic

ii.Important sub-topics
iii.Practical study of the organization with respect to the topic iv.Review of theoretical and practical situations
v.Merits, demerits, deficiencies or strengths of the organization with respect to topic under study vi.Conclusions and recommendations
vii.Annex, if any

You may use transparencies, charts or any other material for effective presentation. You are required to select one of the following topics according to the last digit of your roll number. For example, if your roll number is D-3427185 then you will select topic number 5 (the last digit). 0. Information Systems Integration

1. Manufacturing Information Systems
2. Information Security Management
3. Role of ICT to Gain Competitive Advantage
4. Enterprise Collaboration Systems
5. Strategic Uses of IT
6. Business Process Reengineering
7. Knowledge Management Systems
8. Supply Chain Management Systems
9. Artificial Intelligence in Business
10.

MANAGEMENT INFORMATION SYSTEMS
COURSE OUTLINES (MBA-8507)

Unit-1:Information Systems and Strategic Information Technology 1. Importance and Fundamental Roles of Information Systems 2....
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